Ufumaneka nini ? Indlela yokuphendula umqeshi ngokukholisayo nangeqhinga

Xa kuziwa ekuphenduleni umqeshi, kubalulekile ukwazi ngokuthe ngqo ukuba yintoni na ukufumaneka kwakho. Nokuba ufuna umsebenzi omtsha okanye ufuna nje ukulindela iimfuno zabasenokuba ngabaqeshi, eli nqaku lelakho. Fumana indlela yokucwangcisa impendulo yakho ngokufanelekileyo, ukuba ulindele njani izithintelo kunye nokuzinikela, kunye nendlela yokuqaqambisa ukuguquguquka kwakho. Ukongeza, siya kukunika iingcebiso ezixabisekileyo zokunxibelelana nomqeshi, ukuphepha iimpazamo eziqhelekileyo kunye nokuzibandakanya noluntu ukuze uqonde ngcono abakulindeleyo. Ungaphoswa leli thuba lokuqaqamba ngexesha lodliwanondlebe lwakho olulandelayo!

Ukuqonda umbuzo wokufumaneka

Umbuzo wokufumaneka linyathelo elibalulekileyo le uhambo lokugaya abasebenzi. Xa umqeshi ekubuza ngale nto, ayisiyonto nje yokwazi ixesha lakho lokukhululeka. Sisimemo esichuliweyo sokubonisa umdla wakho kunye nokukwazi kwakho ukudibanisa kumbutho onokuba ngumqeshi. Impendulo engacacanga okanye engacingisiswanga kakuhle inokuhlwayela amathandabuzo kwaye yonakalise umfanekiso wakho wobungcali. Ngoko ke kubalulekile ukuchaneka kangangoko kunokwenzeka.

Xa umqeshi ekubuza " Ufumaneka nini ? », ufuna ukujonga ubunzulu bakho kunye nokuzinikela kwakho. Impendulo yakho ke ngoko kufuneka ibonise ukuguquguquka okuthile ngelixa uphawula imida ecacileyo, ngaloo ndlela ubonisa ukuba nobabini nilungelelene kwaye nihlonipha izibophelelo zenu zangoku nezexesha elizayo. Eli lithuba lokuqaqambisa ulawulo lwakho lwexesha kunye nokukwazi kwakho ukubeka phambili.

Khawufane ucinge ukuba sele uvala isivumelwano esibalulekileyo, impendulo yakho kulo mbuzo inokuba sisigqibo esikuvumela ukuba utywine isivumelwano.

Kubalulekile ukuphendula ngendlela ngokukhawuleza kunye nobungcali, ukuphepha ukushiya umqeshi elindile. Ukuphendula okulinganiselweyo kudla ngokutolikwa njengophawu lwenkuthazo kwaye kunokusebenzela wena kwimeko yesigqibo esisondeleyo phakathi kwabagqatswa abaliqela.

Yenziwe	Iinkcukacha
Uthumela iCV	Umqeshi uyifundile iCV yakho kwaye ubonakalisa umdla.
Isicelo sokufumaneka	Umqeshwa ufuna ukwazi ukufumaneka kwakho kudliwanondlebe lokuqala okanye umnxeba.
Impendulo yobungcali	Indlela enembeko nechubekileyo inokuphembelela ngokufanelekileyo isigqibo sokugqibela.
Ukuqinisekiswa kwesondlo	Kubalulekile ukungqina ukuqeshwa kwakho ngendlela emfutshane nangendlela yobungcali.

Ngokufutshane, phendula umbuzo wokufumaneka nge ubungqongqo kunye nokucaca yindlela yokubonisa ukuba ungumviwa ozikhethelayo, ukulungele ukujoyina iqela kunye negalelo elisebenzayo. Gcina ukhumbule ukuba intsebenziswano nganye kunye nomqeshi linyathelo elinye elikufutshane nenjongo yakho yokugqibela: ukufumana umsebenzi.

Uyicwangcisa njani impendulo yakho

Xa ixesha ekudala lilindelwe lifika kwaye ufumana lo mbuzo ubalulekileyo kumqeshi, kuya kufuneka usulungekise impendulo yakho ngengqwalasela enkulu. Ulwakhiwo lwempendulo yakho lunokuba luphawu lobungcali bakho kunye nokuzinikela kwakho kwithuba elinikezelwe kuwe. Nantsi indlela yokwenza umfanekiso olungileyo:

Thatha u umzuzu wokucamngca ngaphambi kokuba uqale ukubhala impendulo yakho. Kubalulekile ukuqonda ngokucacileyo okulindelwe ngumqeshi. Ukuba umyalezo wokuqala yi-imeyile, qwalasela ithoni, inqanaba lokusesikweni kunye nokufutshane ukulungelelanisa impendulo yakho kwisipili sonxibelelwano.

Emva koko sondela ngokubhala impendulo yakho nge ubuchule kunye nembeko. Gxininisa ubukho bakho ngokuchaza ngokucacileyo iintsuku kunye namaxesha okhululekile ukuncokola ngawo. Oku kubonisa ukuba ulungelelene kwaye uyaluxabisa udliwano-ndlebe oluzayo. Umzekelo obambekayo :

Molo Mnu/Madam [Igama lomqeshi],
Ndiyabulela ngokufudumeleyo ngomdla wakho kwisicelo sam kunye nethuba lokuxoxa nawe ngokuqhubekayo.
Ndifumaneka ngala maxesha alandelayo:
– ngoMvulo ngoMeyi 4: ukusuka 14 p.m. ukuya 15 p.m.
– NgoLwesithathu ngoMeyi 5: ngo-11 am, 15pm kunye ne-17 p.m.
– NgoLwesihlanu ngoMeyi 7: yonke imva kwemini
(ukhetho: Ndijonge phambili kutshintshiselwano lwethu.)
Ozithobileyo,
[Igama lakho lokuqala nefani] (ukhetho)
+33(0) [Inombolo yakho yefowuni]

Ngokubonelela ngeendlela ezininzi, ubonisa ukuba bhetyebhetye ngelixa uhlonipha izibophelelo zakho. Oku kubonisa ukuba ukulungele ukwenza uhlengahlengiso ukwenza udliwano-ndlebe lwenzeke, oluhlala lujongwa ngokufanelekileyo ngabaqeshi abanokuba ngabaqeshi.

Okokugqibela, ungalibali ukufaka iinkcukacha zakho zoqhagamshelwano ukwenza kube lula ukwenza idinga. Oku kunokubonakala kucacile, kodwa ingcombolo enokuthi, ukuba ithe yashiywa, inokwenza unxibelelwano lube nzima kwaye lunike ingcamango yokungakhathali.

Unxibelelwano ngalunye nomqeshi linyathelo elibalulekileyo elikusondezayo kusukelo lwakho. Ngokuphendula nge ukusabela kunye nokucaca, ubonisa ukuba ungumgqatswa ozimiseleyo kwaye ukulungele ukujoyina iqela.

Yilindele imiqobo kunye nezibophelelo

Ubomi bobugcisa buhlala buyi-ballet ecwangciswe kakuhle yeentlanganiso, imihla ebekiweyo kunye nezibophelelo ezahlukeneyo. Ngokuthatha inxaxheba kule bhola, kufuneka qhuba ngononophelo xa kuziwa ekucwangciseni udliwano-ndlebe lomsebenzi. Njengawe, umqeshi uneshedyuli eqinileyo, kwaye kubalulekile ukuhlonipha ixesha labo ngelixa uthatha eyakho.

Khawufane ucinge ukuba uza kuqalisa isahluko esitsha kumsebenzi wakho. Uthathe inyathelo lokuqala ngokufaka umdla womqashi ngeCV yakho. Ngoku, xa kufikwa kwi-ajenda yokulungelelanisa, kubalulekile ukuba nxibelelana ngokufumaneka kwakho ngokuchanekileyo nangobuchule. Ukuba unazo naziphi na izibophelelo esele zikhona, njengomsebenzi wangoku okanye uxanduva lomntu, kububulumko ukuzikhankanya kwangaphambili ukuphepha nakuphi na ukungaqondani.

Bonisa ukuba bhetyebhetye kwakho ngokunikela iindawo zokubeka ezininzi ezinokwenzeka. Le ndlela ayibonisi kuphela intshiseko yakho ngethuba, kodwa kunye nokukwazi kwakho ukucwangcisa kunye nokulindela - iimpawu ezixabisekileyo kwihlabathi lobuchwephesha. Ukuba usebenza ngoku, lumka kakhulu ukuba unganikezeli iishedyuli ezinokudibana nezibophelelo zakho zangoku zobungcali. Oku kunokukubeka kwindawo engathandekiyo kwaye ifune ukuhlenga-hlengisa intlanganiso, nto leyo enokuthumela uphawu olubi kumqeshi.

Zibeke kwizihlangu zomqeshwa ojongana nokufumaneka kwabaviwa abaninzi. Ngokwenza umsebenzi wabo ube lula, useka umbono olungileyo wokuqala onokuthi wenze umahluko kamva kwinkqubo yokhetho. Ngamafutshane, a unxibelelwano olucacileyo nolusebenzayo malunga nokufumaneka kwakho lelinye inyathelo elikhokelela kwimpumelelo yohambo lwakho lokuqesha.

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Ukuguquguquka, umgangatho oxabisekileyo

Ukukwazi ukuziqhelanisa neemeko ezahlukeneyo kudla ngokuba yi-asethi enkulu kwihlabathi lobuchwephesha. Xa uphendula umbuzo wokufumaneka, qaqambisa ukuba bhetyebhetye kwakho inokuba yinzuzo yokwenene yokhuphiswano. Khawube nomfanekiso-ngqondweni wemeko: umqeshi, ejongene neshedyuli yakhe exakekileyo, uzama ukufumana isithuba sodliwano-ndlebe lwakho. Impendulo yakho ke inokwenza umahluko.

Umzekelo, unokuthi:

“Ndiyazi ukuba ukulungiselela udliwano-ndlebe kunokuba nzima, kwaye ndifuna ukwenza umsebenzi wakho ube lula kangangoko kunokwenzeka kuwe. Ngoko ke ndikulungele ukuziqhelanisa neshedyuli yakho kwaye ndizenze ndifumaneke ngokweemfuno zakho. Nangona kunjalo, nazi iindawo zokubeka apho ndiqinisekile ukuba ndiza kukhululeka: [faka ukufumaneka kwakho]”.

Ngokwamkela indlela enjalo, awubonisi nje into yakho ukuzimisela ukusebenzisana kodwa nawe ukuqonda imiba yolungiselelo ukuba umqeshi kufuneka alawule. Oku kunokuxatyiswa ngakumbi ngamaxesha axakekileyo okanye xa iishedyuli zixinene.

Ukuba ubukho bakho bunqongophele, chaza oku ngokungafihlisiyo nangobuchule. Nika ezinye iindlela kwaye uqiniseke ukuba unikezela a ixesha elide ngokwaneleyo slot ukubonisa ukuba wenza iinzame zokulungelelanisa izibophelelo zakho zangoku kunye namathuba exesha elizayo.

Akuqhelekanga ukuba abaqeshwa badibanise iishedyuli zabaviwa abaninzi. Ngokuzibonakalisa njengomgqatswa oyiqondayo le nyaniso kwaye ukulungele ukujongana nayo ngendlela eguquguqukayo nenobuchule, uyawomeleza umfanekiso wobuchwephesha obuqolileyo nobunobuntu.

Ukuba bhetyebhetye akuthethi ukwamkela nasiphi na isindululo. Kumalunga nokufumana ibhalansi phakathi kwezithintelo zakho zobuqu kunye neemfuno zeshishini. Ngokubonisa ukuba uyakwazi Thetha ngobulumko ukufumaneka kwakho, uvelisa umfanekiso womntu okwaziyo ukulawula kunye nokuziqhelanisa, iimpawu ezimbini ezifunwa kakhulu.

Ekugqibeleni, injongo kukudala incoko eyakhayo kunye nomqeshi, apho ukuthembela kunye nokuqondana zizinto eziphambili kwintsebenziswano eyimpumelelo. Ukuguquguquka kwakho ke ngoko kungaphezulu kokufumaneka ngokulula; yimbonakaliso yendlela yakho yobungcali kwimingeni yemihla ngemihla.

Isiqinisekiso sodliwano-ndlebe

Umdaniso ocekeceke wokucwangcisa udliwano-ndlebe lomsebenzi ufikelela kuvuthondaba xa umqeshwa ephinda ubukho bakho. Khawufane ucinge ukuba uphothe iwebhu yamathuba, kwaye umqeshi onokubakho ukhethe umsonto ogqibeleleyo ukuze aqhagamshele kuwe. Ukuqinisekisa olu dliwano-ndlebe asiyonto nje esesikweni, yipas de deux eqinisekisa ukuba ukubude obufanayo.

Un i-imeyile yokuqinisekisa unengqondo kwaye uqeqeshekile uthumela umqondiso ocacileyo: ungumgqatswa ozimiseleyo kwaye onomdla. Esi senzo silula sibonisa ukuba ulifanele ithuba lencoko enikelwa ludliwano-ndlebe. Cinga ngokubhala i-imeyile ecocekileyo ephindayo umhla, ixesha kunye nendawo kuvunyelwene, njenge-echo yesivumelwano esandula ukusekwa phakathi kwakho nenkampani:

Molo [Igama Lomqeshi],

Enkosi ngokwabelana nam ngeenkcukacha zodliwano-ndlebe lwethu. Ndiqinisekisa ubukho bam [ngomhla] [ixesha] [kwindawo/igama lenkampani].

Ozithobileyo,
[Igama lakho lokuqala nefani]

Emva kokuthumela lo myalezo, qiniseka ukuba lungisa idayari yakho ngobungqongqo obubusebenzisileyo ukunxibelelana ngokufumaneka kwakho. Ingaba ukhetha isikolo esidala somcwangcisi wephepha okanye iteknoloji ye-app yokucwangcisa, into ebalulekileyo kukudala isikhumbuzo esithembekileyo. Oku kuya kuthintela nakuphi na ukusilela kwaye kukuvumela ukuba ufike ngexesha, ubonisa ubuchule bakho kunye nentlonipho yexesha lomqeshi.

Ungalibali ukujonga ukuba ingaba i-imeyile yoqobo yomqashi iqulethe nayiphi na eminye imibuzo okanye ulwazi olubalulekileyo. Ukuba kunjalo, faka iimpendulo okanye izimvo zakho kwi-imeyile yokuqinisekisa efanayo, ukugcina unxibelelwano olucacileyo nolusebenzayo.

Ekugqibeleni, ukuqinisekiswa kodliwano-ndlebe linyathelo elibalulekileyo iqinisekisa ukuzinikela kwakho kwaye ibonisa ukuba ukulungele ukuwela umgubasi weli thuba litsha ngokuzimisela nangomdla.

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Ithoni yonxibelelwano

Xa kuziwa ekuzibandakanyeni nomqeshi, khumbula ukuba igama ngalinye libalulekile. Ukukwazi kwakho ukunxibelelana ukukhululeka kunye nobungcali ihlala isebenza njenge-barometer yokulinganisa ukukwazi kwakho ukudibanisa kwiqela okanye inkampani. Eneneni, utshintshiselwano oluphawulwa ngentlonelo nendalo alubonisi nje ubuchule bakho bomsebenzi kodwa kwanobuntu bakho.

Khawufane ucinge ukuba umqeshi ubambe isikali sesigqibo kwaye indlela yakho yokunxibelelana inokukuphembelela isikali. Eli lithuba lokuba lingahoywa kuba, kwihlabathi apho izakhono zobugcisa zinokulingana ukusuka komnye umviwa ukuya komnye, ubukrelekrele émotionnelle kunye nokukwazi kwakho ukwakha ubudlelwane ingaba ngabahlobo bakho abalungileyo.

Thetha indlela apho yonke i-imeyile, umnxeba ngamnye uba ngumboniso wokukwazi kwakho ukuzivakalisa ngokucacileyo nangembeko. Umzekelo, xa uqinisekisa umhla wodliwano-ndlebe, qiniseka ukwenza oko ngendlela esesikweni kodwa efudumeleyo, efana nale:

Molo [igama loMqeshwa], enkosi ngeli thuba kwaye uqinisekise intlanganiso yethu [ngomhla kunye nexesha]. Ndijonge phambili ukuncokola nawe. Ozithobayo, [Igama lakho lokuqala]

Ngokuhlala ungaguquguquki kulo mgangatho wonxibelelwano kuyo yonke inkqubo yokugaya abasebenzi, awubonisi nje ukuba uzimisele kwindlela yakho, kodwa kwakhona ukuba ungumntu onokubalwa ukuba ugcine indawo yokusebenza elungileyo kunye nobungcali. Lucelomngeni olunokuthi, nangona lufihlakeleyo, lubonakalise ukuba lunesigqibo xa kuziwa ekukhetheni phakathi kwabagqatswa ababini bokugqibela.

Kubalulekile ke ngoko ukukhathalela intsebenziswano nganye, ukusuka kunxibelelwano lokuqala ukuya kutshintshiselwano lokugqibela, kuba awusoze wazi ukuba iinkcukacha ziya kungena nini na eziya kwenza wonke umahluko. Yiba ngumgqatswa owenza umdla ngonxibelelwano lwakhe oluhle kwaye ushiye abaqeshwa benomfanekiso wengcali ebalaseleyo elungele ukuthatha imiceli mngeni emitsha.

Iimpazamo kufuneka uziphephe

Yiba nomfanekiso wakho uwela umda wenkampani yamaphupha akho. Isinxibo sakho sifanelekile, uncumo lwakho luyazithemba, kunye nokuxhawula isandla sakho kuqinile. Nangona kunjalo, impazamo encinci kwi-imeyile yempendulo inokuyonakalisa loo mbono yokuqala. Ukunqanda eli nyathelo lingalunganga, soloko ufunda impendulo yakho phambi kokuba uyithumele. Qinisekisa ukuba ayiphelelanga nje ekubeni ibe neempazamo zopelo kodwa kwakhona ayiphosi amagama, luphawu lokungxama nokungakhathali.

Ithoni esetyenzisiweyo kufuneka ibonise ubuchule bakho bomsebenzi. Kulumkele ukusebenzisa ulwimi olungacwangciswanga okanye ulwimi oluxubeneyo olusenokubonakala lungekho ngqiqweni. Imalunga nokufumana ibhalansi elungileyo phakathi kwethowuni engqongqo kakhulu, enokukwenza ubonakale ukude, kunye nethoni engaqhelekanga kakhulu, enokuphelisa ubunzulu besicelo sakho. Ngaloo ndlela, amabinzana anjengelithi “Molo” okanye “Sibonene” afanele aphetshwe ukuze kusetyenziswe amabinzana anjengelithi “Molo” okanye “Ozithobileyo,” alungelelanisa intlonipho nokufikeleleka.

Ukwengeza, ubuncinci ngumhlobo wakho. Impendulo ende kakhulu inokumkruqula umqeshi okanye ikhuphe ulwazi oluphambili. Injongo yakho kukubonelela ngempendulo ecacileyo nethe ngqo kumbuzo wokufumaneka, ngelixa uhlala unembeko kunye nobungcali. Umzekelo :

Molo [Igama Lomqeshi],

Ndiyabulela ngomyalezo wakho. Ndiyafumaneka kudliwano-ndlebe olunikezelayo [umhla kunye nexesha], le slot indifanela ngokugqibeleleyo.

Ngelixa silinde intlanganiso yethu, nceda wamkele, [Igama lomqeshi], intetho yombuliso wam owahlukileyo.

[Igama lakho lokuqala nefani]

Ekugqibeleni, cinga malunga ne reactivity. Ukuphendula ngokukhawuleza kubonisa umdla wakho kunye nenkuthazo yesikhundla. Nangona kunjalo, musa ukuncama umgangatho wempendulo yakho ngesantya. Thatha ixesha eliyimfuneko lokukhathalela umyalezo wakho: lutyalo-mali lokwenyani kumsebenzi wakho wekamva.

Ngokuhlonipha le mithetho embalwa, ubonisa ukuba ulungele ukungena kwihlabathi lobugcisa ngobuhle kunye nobugcisa.

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Unxibelelwano ngomnxeba

Xa kufika ixesha lokunxibelelana nawe ukufumaneka ngomnxeba, ukulungiswa kwangaphambili kuyafuneka. Khawufan' ucinge: umsebenzi wakho wekamva unokugqitywa ngolu tshintshiselwano. Ngaphambi kokuba uthathe ifowuni, thatha imizuzwana embalwa ukucinga malunga nexesha lokubeka ixesha apho uya kufumaneka ngokupheleleyo. Yiba engqondweni a ikhalenda kucacile kwizibophelelo zakho zangoku ukuphepha nakuphi na ukungaqondi.

Ifowuni iyakhala, intliziyo yakho ibetha ngamandla. Lixesha. Xa uthatha umnxeba, vumela ukuzithemba kunye nenkuthazo ekuqhubayo ikhanye kwilizwi lakho. Qala ngemibuliso efudumeleyo, emva koko ube mfutshane kwaye ichanekile: “Molo Mnu./Nksz. [Igama lomqeshi], ndiyaluvuyela umnxeba wakho. Ngokuphathelele udliwano-ndlebe, ndiyafumaneka. ”… Khumbula ukuba yonke intsebenziswano lithuba lokubonisa yakho ubungcali kunye nokukwazi kwakho ukunxibelelana ngokufanelekileyo.

Qiniseka ukuba usebenzisa ithoni ehloniphekileyo kwaye uqiniseke ukuba intetho yakho ayikhawulezi kakhulu kwaye ayicothi kakhulu. Chaza ngokucacileyo ukufumaneka kwakho kwaye umamele impendulo yomqeshi. Ukuba banikezela ngeshedyuli engekho phakathi kwezinto ozikhethayo zokuqala, yiba bhetyebhetye ngaphandle kokuphazamisa ezinye izibophelelo zobungcali okanye zobuqu.

Ekupheleni kwencoko, bulela umqeshi ngethuba kwaye uqinisekise iinkcukacha zodliwano-ndlebe: "Enkosi, ndiyaqaphela intlanganiso yethu ukususela [ngomhla] ukuya [kwixesha]. Ndiyathemba ukudibana nawe. » Ulungiswe ngolo hlobo, uya kuba ngobuchule uthathe inyathelo elongezelelweyo elisingise kumsebenzi wamaphupha akho.

Joyina uluntu ukuze ubaqonde ngcono abaqeshwa

Ukuzintywilisela kwihlabathi lokugaya ngamanye amaxesha kunokuziva ngathi luhambo lokwenyani. Ungathanda njani ukuba nekhampasi ukukukhokela kweli hlathi lobuchwephesha? Ukujoyina uluntu oluzinikeleyo kunokuba ngumlingane ohambahambayo oxabisekileyo. Yiba nomfanekiso wakho entliziyweni yenethiwekhi ye ngaphezulu kwe-10 yabaphathi, zonke ziqhutywa ngamabhongo afanayo: ukucacisa iintsonkotha zabaqeshwa ukuze bakwazi ukwenza izitshixo.

La maqonga yimigodi yegolide yolwazi kunye neengcebiso, kaninzi ngohlobo lweii-e-ncwadi zasimahla okanye ii-webinars, ezibhalwe ziingcali zokuqesha. Bakuvumela ukuba uqonde izinto ezilindelweyo rhoqo kwaye ulungelelanise intetho yakho ukuze uphendule ngokuzithemba umbuzo wokufumaneka. Ke, ngokuzintywilisela kwiingxoxo kunye nokwabelana ngamava akho, uya kuba nakho ukucokisa ubuchule bakho kwaye usondele kunxibelelwano lwakho lwexesha elizayo kunye nabaqeshwa ngokukhanya okutsha.

Kubalulekile ukuqonda ukubaluleka kwe inethiwekhi kunye nezinye iingcali ezinokukunika ulwazi oluxabisekileyo kwimvelaphi yabo kunye nezinto ezilindelekileyo kwicandelo labo lomsebenzi. Iingcebiso ezisebenzayo, impendulo kunye nee-anecdotes zinokujika zibe licebiso leqhinga lokukunceda ukuba ugqame.

Ngokwamkela ukumamela kunye nokwabelana phakathi kolu luntu, wandisa amathuba akho okuphumelela kwinkqubo yokugaya. Uya kufunda ukuphatha ubugcisa bonxibelelwano nge-finesse, kubandakanywa xa kuziwa ekugqithiseni ukufumaneka kwakho. Olu tshintshiselwano ngezimvo kunye nezenzo ezilungileyo, ngaphandle kwamathandabuzo, ziya kukukhokelela kumathuba angalindelekanga. Ke, ungalibazisi ukuqalisa koluhambo lwentsebenziswano, isenokuba yintlahlela yempumelelo yodliwanondlebe lwakho olulandelayo.

Ukuphucula uluhlu lwakho lwezakhono zonxibelelwano kwaye uqinisekise ukuba uphendula nge isiqinisekiso kunye nobungcali xa umqeshi ekubuza umbuzo odumileyo: "Ufumaneka ntoni?" ".