UViktoria C.
Ingabe usanda kuthenga ifoni elungiswe kabusha e-Back Market futhi uyazibuza ukuthi ungayifuna kanjani iwaranti uma kwenzeka kuba nenkinga? Ungakhathazeki, sinesixazululo sakho! Kulo mhlahlandlela, sikutshela konke okudingeka ukwazi mayelana nesiqiniseko se-Back Market: ukuthi uyisebenzisa kanjani, izinyathelo okufanele uzilandele, nokunye okuningi. Akusekho ukukhathazeka, usezandleni ezinhle!
Ngokufigqiwe :
- Isiqinisekiso se-Back Market singenziwa sisebenze ngokuthintana nomthengisi ngenkundla yenkampani.
- Ukuze ufune iwaranti, kuyadingeka ukunikeza umdayisi ubufakazi besikhathi sokuthenga, njengenothi lokudiliva, irisidi yokuthengisa noma i-invoyisi.
- Uma kwenzeka umkhiqizo onesici, izimangalo ngaphansi kwewaranti yezentengiselwano kufanele zithunyelwe ngokuqondile ngumthengi kumthengisi nge-akhawunti yekhasimende lakhe.
- Umshwalense wokuphulwa kwe-Back Market unikeza ukuvikeleka kwesimangalo esisodwa ngonyaka sokusebenza, ngokulungiswa kocingo noma ukushintshwa ngevawusha yokuthenga.
- Ukuze uvule isevisi yangemuva kokuthengisa e-Back Market, kufanele ungene ku-akhawunti yakho yekhasimende, ufinyelele ingxenye ethi “Ama-oda Ami” bese uchofoza ku-“Thintana nomthengisi” eduze kwe-oda elithintekayo.
Ukuqonda isiqinisekiso se-Back Market
I-Back Market, inkundla ebalulekile yokuthengiswa kwemikhiqizo kagesi elungiswe kabusha, inikeza isiqinisekiso senkontileka kuzo zonke izinto ezinikezayo. Lesi siqinisekiso sibalulekile ukuze kuqinisekiswe abathengi mayelana nekhwalithi yemikhiqizo elungiswe kabusha. Ifaka kakhulu ukungasebenzi kahle okungadalwanga umsebenzisi, njengezinkinga zebhethri, ukucwila kokhiye bekhibhodi, noma isikrini sokuthinta esinephutha.
Kubalulekile ukuqaphela ukuthi lesi siqinisekiso asibandakanyi umonakalo ongaphandle ngokomzimba, njengesibuko esiphukile noma umonakalo ngenxa yokucwiliswa emanzini. Ukwengeza, noma yikuphi ukungenelela kwesevisi yenkampani yangaphandle engagunyaziwe nakho kungase kuqede lesi siqiniseko. Ngaphambi kokwenza isimangalo, kubalulekile ukuhlola ukuthi inkinga okuhlangatshezwane nayo imbozwe iwaranti, ngokuthintana ne-General Conditions of Sale (CGV) etholakala kuwebhusayithi ye-Back Market.
Isikhathi salesi siqinisekiso senkontileka ngokuvamile siyizinyanga eziyi-12 kusukela ngedethi yokulethwa komkhiqizo. Nokho, ukuze uzuze kulesi siqinisekiso, umthengi kufanele agcine ubufakazi obuvumelekile bokuthenga, njengerisidi noma i-invoyisi, okuzodingeka ukuze aqalise noma yisiphi isimangalo.
Uma kwenzeka kuba nenkinga ngomkhiqizo othengwe e-Back Market, umthengi kufanele axhumane nomthengisi ngenkundla ukuze abike ukungasebenzi kahle. Inqubo ifakwe kudijithali futhi ibekwe endaweni eyodwa, eyenza izinqubo zibe lula futhi iqinisekise ukulandeleka okungcono kwezicelo.
Uma umdayisi engakwazi ukuxazulula inkinga, i-Back Market iyangenelela ukuze inikeze esinye salezi zixazululo ezintathu ezilandelayo: ukushintshwa komkhiqizo, ukulungiswa kwawo, noma imbuyiselo yomthengi. Lezi zinketho ziqinisekisa ukuthi amalungelo abathengi ayahlonishwa nokuthi ukwaneliseka kwabo kuhlala kusenhliziyweni yezinkinga ze-Back Market.
Inqubo yokwenza kusebenze isiqinisekiso Se-Back Market
Ukuze wenze kusebenze isiqinisekiso se-Back Market, izinyathelo ezimbalwa kufanele zilandelwe ngokucophelela ukuze kuqinisekiswe ukucutshungulwa okusebenzayo kwesicelo sakho. Okokuqala, kubalulekile ukubheka ukuthi isici somkhiqizo simbozwe iwaranti yezohwebo. Lokhu kuqinisekisa kungenziwa ngokuthintana nemigomo nemibandela eshiwo kusiqinisekiso noma Imibandela Nezimo Ezivamile ezishiwo ngenhla.
Uma lokhu kuqinisekisa sekuqediwe, umthengi kufanele angene ku-akhawunti yekhasimende lakhe kuwebhusayithi ye-Back Market. Esigabeni esithi “Ama-oda Ami”, angakhetha i-oda elithintekayo bese echofoza kokuthi “Xhumana nomthengisi”. Lesi senzo sikuvumela ukuthi uqalise ngokuqondile ingxoxo nomthengisi ukuze uchaze inkinga ohlangabezane nayo.
Ukubuyekezwa kwe-Jardioui: Ukucacisa impendulo nempumelelo yemikhiqizo ephambili yomkhiqizo
Kungenzeka futhi ukuthi ugcwalise ifomu lesicelo sokubuyisela noma ukubuyiselwa imali (RRR) elitholakala endaweni yesikhulumi. Leli fomu kufanele ligcwaliswe ngokucophelela ukuze kunikezwe lonke ulwazi oludingekayo mayelana nenkinga yomkhiqizo. Uma ungaqiniseki ngokuthi uligcwalisa kanjani leli fomu, i-Back Market inikeza ifomu lokuxhumana ukuze uthole usizo.
Ngemva kokuthola isicelo, umdayisi unezinsuku ezinhlanu zokusebenza ukuze aphendule futhi aphakamise isisombululo. Uma kungekho sixazululo esitholakalayo noma uma impendulo yomthengisi ingagculisi, i-Back Market ingangenelela ukuze ixazulule futhi iphakamise isisombululo esanele, ngaleyo ndlela iqinisekise ukwaneliseka kwamakhasimende.
Kubalulekile ukulandela lezi zinyathelo futhi unikeze wonke amadokhumenti adingekayo ukuze kube lula ukucutshungulwa kwesimangalo sakho. Isiqinisekiso Semakethe Esemuva siyimpahla ebalulekile yabo bonke abathengi bemikhiqizo evuselelwe, enikeza ukuvikeleka okwengeziwe nokuthula kwengqondo lapho uthenga ku-inthanethi.
Sisebenza kanjani isiqiniseko se-Back Market?
Iwaranti ye-Back Market ifaka ukungasebenzi kahle okungadalwanga umsebenzisi, njengezinkinga zebhethri, ukucwila kokhiye bekhibhodi, noma isikrini esithintwayo esinephutha. Ayibandakanyi ukulimala kwangaphandle ngokomzimba noma ukungenelela kwesevisi engagunyaziwe yenkampani yangaphandle. Inesikhathi senkontileka ngokuvamile esiyizinyanga eziyi-12 kusukela ngedethi yokulethwa komkhiqizo.
Yiziphi izinyathelo zokuzuza kusiqinisekiso?
Ukuqala isimangalo, abathengi kufanele balethe ifomu le-Back Market Business Return noma lesicelo sokubuyiselwa imali (i-RRR), elibuye laziwe ngele-Return Merchandise Authorization.
Yiziphi izinketho ezinikezwayo uma kwenzeka ukungasebenzi kahle komkhiqizo othengwe e-Back Market?
Uma kwenzeka kungasebenzi kahle, i-Back Market inikezela ngokushintsha umkhiqizo, ukuwulungisa, noma ukubuyisela umthengi.
Yiziphi izimo ezimbozwe yisiqinisekiso se-Back Market?
Iwaranti ngokuyinhloko ivala ukungasebenzi kahle okungabangelwanga umsebenzisi, njengezinkinga zebhethri, ukucwila kokhiye bekhibhodi, noma isikrini sokuthinta esinephutha.
Ingabe i-Back Market iqinisekisa inqubomgomo yomshwalense?
Cha, isiqinisekiso se-Back Market siyisiqinisekiso senkontileka esinikezwa kuzo zonke izinto ezihlinzekwa yinkundla, akuwona umshwalense.
Yini okufanele uyenze ngaphambi kokusebenzisa isiqinisekiso senkontileka Yasemuva?
Ngaphambi kokusebenzisa iwaranti, kubalulekile ukuhlola ukuthi inkinga okuhlangatshezwane nayo imbozwe iwaranti, ngokuthintana Nemibandela Ejwayelekile Yokuthengisa (CGV) etholakala kuwebhusayithi ye-Back Market.
