🍿 IZIPHONONONGA Iindaba - Paris/France.
Ukunyuka kwamaxabiso - kusebenza okanye akunjalo?
Ummiselo kwiMigqaliselo yeNkonzo, ngokutsho iNetflix inelungelo lokunyusa amaxabiso ngokuzimeleyo, ayilunganga kwaye ayisebenzi. Esi yayisisigqibo seNkundla yeNgingqi yaseBerlin ngoDisemba 16, 2021. Ukunyuka kwexabiso le-Netflix akusebenzi kwaye kunokufunyanwa kwakhona, i-test.de yabika ekupheleni kukaFebruwari. Umbuzo we-test.de kwiNetflix awuzange uphendulwe okwangoku, ngaphandle kokulibaziseka.
Nge-4 kaMatshi ka-2022, abakwaNetflix baphendule bathi, “Asiwanyusanga amaxabiso ngokuzimeleyo njengoko kubonelelwe kwiMigaqo yeNkonzo, kodwa besisoloko sifumana imvume ecacileyo yomrhumi ngamnye. Abathengi bebeza kuba neentsuku ezingama-30 ubuncinci phambi kokuba amaxabiso amatsha aqalise ukufumana iibhena ezibhengeza ukonyuka kwexabiso kwaye bebenokucofa u-"Yamkela ukonyuswa kwexabiso" okanye bajonge iindlela ezizezinye ezifana nemirhumo enexabiso eliphantsi. Ngaphandle kwemvume, iNetflix yaphelisa umrhumo ngaphambi kokuba ukunyuka kwexabiso kusebenze.
Imvume kufuneka ifunyenwe
test.de ayikwazi ukuqinisekisa iingxelo ezenziwe nguNetflix. Inani labasebenzisi beNetflix esenze udliwanondlebe nabo abazange bakhumbule ibhanile enjalo. Nangona kunjalo, umfundi omnye uqinisekile: ngokwenene iNetflix yamcela ukuba avume ngokucacileyo ukonyuka kwamaxabiso. Ukuba ukubonakaliswa kweNetflix kuchanekile, oko kuya kuthetha ukuba ukunyuka kwamaxabiso kuya kusebenza - nokuba ummiselo kwiMigqaliselo yeNkonzo ayisebenzi. Imbuyekezo yokwandiswa kwesabelo, abaninzi ebebenethemba ngayo ngenxa yengxelo yethu, bekungeke kwenzeke.
Lo mhlathi yinjongo yenkundla
I-Netflix ibhala ngokwemigaqo yayo yenkonzo: "Sisenokuthi, ngokwengqiqo yethu, sitshintshe ixabiso lokubhaliselwa kwethu amaxesha ngamaxesha ukubonisa impembelelo yotshintsho kwiindleko zizonke ezinxulumene nenkonzo yethu. La magama akacacanga, kwaye ayivumeli ukuba iqonde ukuba abathengi banokucela inkundla ukuba ihlole ukuba ngaba inkampani ithathele ingqalelo ngokufanelekileyo iimfuno zabathengi bayo kokonyuka kwexabiso elicalanye. yi-German Federation of Consumer Organisations (vzbv). Ummiselo uphazamisa abathengi kwaye ngoko awusebenzi.
INkundla yeSithili saseBerlinisigwebo 16.12.2021
Inombolo yefayile: 52 O 157/21
Isigwebo ayisosiphelo. U-Netflix ubhenele, nangona inkampani, njengoko i-test.de ibhala ngoku, ayilinyanzeli eli gatya. Iingcali zomthetho e-Stiftung Warentest ziqinisekile ukuba iNkundla yeSibheno yaseBerlin ejongene nesibheno kunye neNkundla yoBulungisa yoBulungisa iya kugcina isigwebo sangoku malunga neNetflix.
Igatya elidala lohlengahlengiso lwexabiso leNetflix ngoku livaliwe ngokusisigxina ukuba lisetyenziswe yinkampani. INkundla yezoBulungisa ye-Federal ibona ukuba ukuzama isibheno malunga nokuvinjelwa kwegatya yiNkundla yeSibheno akuvumelekanga.
INkundla yoBulungisa ye-Federalisigqibo se-11 kaFebruwari 2022
Inombolo yefayile: I ZR 23/20
Nantsi indlela imirhumo yeNetflix eye yavela ngayo ukusukela oko yasungulwa ngo-2014
Imali eninzi isesichengeni kule nkampani. Ngenxa yokuba bonke abathengi ababhalise kwi-premium Netflix yokubhalisa ekupheleni kwe-2016 bahlawule inani elipheleleyo ukuya kwi-226 ye-euro yokunyuka kwexabiso. Ukuba ukonyuka bekungafanelekanga kwaye kufunyenwe, iNetflix kuya kufuneka ibuyisele isixa esikhulu.
Cela imbuyiselo ngokuchanekileyo (ngemodeli ileta)
Nangona kunjalo, isigqibo senkundla yesithili sinemiphumo ephathekayo kubabhalisi beNetflix ukuba abathengi abavumanga ukunyuka kwamaxabiso, njengoko ibango leNetflix. Kuba umrhumo unilateral yonyuka ngenkonzo ye Ukusasaza ezithandwayo ngaphandle kwemvume azinakusebenza ngokomgwebo.
test.de iphuhlise ileta yemodeli eneenkcukacha ezicacileyo malunga nesicelo sokubuyiselwa imali. Kwimeko nayiphi na into, iNetflix kufuneka ibonakalise xa kukho ingxabano ukuba abathengi banike imvume yabo.
SOURCE: Uphonononga Iindaba
Ungalibazisi ukwabelana ngenqaku lethu kwiinethiwekhi zentlalo ukusinika ukomelela okuqinileyo. 🤗