Wejden O.
Ukuhlangabezana neemfuno zabo bonke abasebenzisi bayo kwihlabathi liphela, iAmazon iseka inkonzo yabathengi abazinikeleyo kwilizwe ngalinye. Eli nqaku liza kukunika lonke ulwazi lokuqhagamshelana nenkonzo yabathengi baseAmazon eFransi okanye phesheya. Kuyenzeka ukufikelela kumaqela eAmazon ngeendlela ezininzi
Ngaba ujonge ukuqhagamshelana neAmazon? Kukho iindlela ezahlukeneyo zokwenza oku, kwaye eli nqaku ligubungela iindlela ezisebenzayo zokuqhagamshelana neAmazon.
Uluhlu lwangaphakathi
Amazon Prime: ukufikelela kwinkonzo yabathengi
Ngefowuni, i-imeyile, okanye nangeposi, kunokwenzeka ukuba uqhagamshelane nenkonzo yabathengi baseAmazon Prime xa kukho ingxaki.
Ngomnxeba
Ukuqhagamshelana nenkonzo yabathengi ngefowuni, umsebenzisi kufuneka aqale angene kwi-akhawunti yakhe esebenzisa iimpawu zakhe.
- ekunene kwesikrini, cofa kwi " usize »;
- nqakraza kwi "Qhagamshelana" ithebhu emazantsi ephepha;
- kuyenzeka ukuba ukhethe ngokuthe ngqo ngakumbi umxholo wengxaki ekuhlangabezene nayo;
- ngoko ke, cofa icandelo elithi "Telephone";
- inombolo ezinikeleyo ifakwe emazantsi ephepha, umsebenzisi kufuneka afowunele inombolo 44-203-357-9947 ukuze adityaniswe negcisa.
Umrhumi usenokukhetha ukubizwa kwakhona ngokufaka ilizwe lakhe kunye nenombolo yakhe yomnxeba. Nangona kunjalo, akuqinisekanga ukuba inkonzo yabathengi bevidiyo ye-Amazon iya kubuya ngokukhawuleza, yiyo loo nto ukhetho lokuqala lusakhethwa.
Nge-imeyile
Emva kokungena, nqakraza kwicandelo elithi "Uncedo", emva koko "Qhagamshelana", kunokwenzeka ukuba uqhagamshelane nenkonzo yabathengi ye-Amazon Prime Video nge-imeyile. Okufuneka ukwenze kukucofa kwi-"E-mail" ithebhu yabafowunelwa abohlukeneyo ababonelelwayo emva kokuba uchaze umxholo wengxaki ekuhlangabezene nayo. Idilesi ye-imeyile yenkonzo yomthengi ngqo ayibhalwanga apha. Unefomu yokunika ulwazi oluthe kratya malunga nokungasebenzi kakuhle okubonakalayo kwiakhawunti yakho yeVidiyo eyiNkulumbuso. Impendulo iya kunikwa ngokuthe ngqo nge-imeyile esetyenziswa ngumrhumi.
Incoko ye-intanethi
Ngephepha elithi "Uncedo" lewebhusayithi yeVidiyo yeNkulumbuso yeAmazon, kuyenzeka ukuba ufikelele kwinkonzo yabathengi usebenzisa incoko yangoko.
- Ngena kwiakhawunti yakho yeVidiyo eyiNkulumbuso yeAmazon usebenzisa iziqinisekiso zabo;
- Ekunene phezulu kwesikrini, yiya kwicandelo elithi "Uncedo";
- Cofa kwindawo ethi "Qhagamshelana";
- Emva kokucacisa umxholo wengxaki edibene nayo, nqakraza kwi "Ncokola" ukhetho.
Ifestile enikezelweyo ke iyavula ukuze umsebenzisi acetyiswe ngokuphila yingcali.
Ungaqhagamshelana njani neAmazon xa kukho ingxaki?
Eyona ndlela ilula yokufumana uncedo ngomyalelo okanye Iakhawunti yeAmazon kukutyelela iphepha leNkonzo yabaThengi. Ngojongano lwayo olusebenziseka lula, iAmazon iphendula uninzi lwemibuzo yakho ngocofa nje olumbalwa. Ukuba ufuna uncedo lokulandelela iodolo engazange ifike, ukuqala ukubuyisela imali, ukuphinda ulayishe ikhadi lesipho, ukulawula iinkcukacha zeakhawunti yakho, okanye izixhobo zokusombulula ingxaki, Indawo yoncedo yeAmazon inikeza inkitha yamaphepha anikezelwe kulungiso lwengxaki.
Qhagamshelana nenkonzo yabathengi baseAmazon nge-imeyile okanye ngefowuni
Inkonzo yabathengi bale nkampani ifumaneka iintsuku ezisi-7 ngeveki kwaye ihlangabezana ngokugqibeleleyo nolindelo lwakho.
Ukuba unqwenela ukunxibelelana namaqela eAmazon, kunokwenzeka ukuba fowunela inkonzo yabathengi yale nkampani enkosi le nombolo 0 800 84 77 15 evela eFransi, okanye + 33 1 74 18 10 38. Inkonzo yabo yabathengi ihlala ifumaneka ukusuka kwintsimbi yesi-6 ukuya ezinzulwini zobusuku.
IAmazon yinkampani ehlala ivuleleke kubathengi bayo, yiyo loo nto ukuba awungomntu uthanda umnxeba, ungathumela i-imeyile ngokuya kwiakhawunti yakho yomthengi.
Ukuba ukhetha qhagamshelana ne-Amazon nge-imeyile, kukho iidilesi ezimbini onokuthumela kuzo imeyile. Kodwa ndiye ndafumanisa ukuba ixesha lokuphendula lidla ngokuba ziiyure ezingama-48 okanye ixesha elide. Oko kuthethiweyo, i-imeyile idala irekhodi yembalelwano yakho kwaye ke inokuba yeyona ndlela ilungileyo kweminye imiba.
Kwimiba yeakhawunti yakho, efana nengxabano yokuhlawula, kufuneka uthumele i-imeyile cis@amazon.com.
Ngemibuzo ngokubanzi kufuneka uthumele i-imeyile primary@amazon.com.
Ukuthumela iposi kwi-Amazon, kunokwenzeka
I-Amazon Prime ihlala ikhona ukukunika impendulo eyanelisayo ukuba uyayifuna. Ngoko ungathumela i iposti yesikhundla kwidilesi yekomkhulu labo: AMAZON E. U sarl 5, rue Plaetis ibekwe eLuxembourg.
Kungcono usibhale isicelo sakho ngesiNgesi nangesiFrentshi, kwaye usithumele ngeposi ebhalisiweyo kunye novuma ukuba usifumene ukuze ube nobungqina bokungeniswa kunye nokulufumana uxwebhu. Ungalibali ukufaka izazisi zakho kunye nengxaki efunyenweyo.
Qhagamshelana nenkonzo yabathengi baseAmazon ukuze ubuyiselwe imali.
Kuya kufuneka uthumele umyalezo kwinkonzo yobudlelwane bomthengi kwaye ulinde isiqinisekiso sokuba isicelo sakho sembuyiselo senziwe.
- Kwindawo yakho yabathengi baseAmazon jonga iphepha contact us
- Khetha isithuba Premium kunye nezinye
- “Sixelele ngakumbi ngengxaki yakho”,
- Yiya kwicandelo "Khetha ingxaki"
- khetha Imirhumo yam (i-Amazon Prime, njl.),
- Hamba phambili "Khetha iinkcukacha zengxaki"
- Cofa ku Enye ingxaki ngobhaliso lweNkulumbuso.
Okokugqibela, thumela i-imeyile echaza ngokuthe ngqo izizathu zesicelo sakho sokubuyiselwa imali.
Ngoku uyazi iindlela ezahlukeneyo zokunxibelelana neAmazon, eneneni iAmazon ihlala ifuna ukwaneliseka kwabathengi bayo. Kungakhathaliseki ukuba zeziphi iindlela zoqhagamshelwano ozikhethayo, kuyacetyiswa ukuba uhlale ugqibezela izinto eziyimfuneko kwisikhalazo sakho ukwenzela ukuba kube lula ukutshintshiselana ngenkonzo yabathengi.
Funda kwakhona: I-Cinezzz: Indawo yokuSasaza yaSimahla kwiVF kunye neDilesi yokuTshintsha kweVOSTFR (2021)
