SFR mail: How to Create, Manage and Configure the mailbox efficiently?

SFR mail user guide: SFR Mail is a messaging service similar to Gmail and Yahoo which allows you to compose, send, consult, forward, reply to e-mails to e-mail boxes of all mail providers from the web interface, a software messaging or mobile application.

In this article, we share with you the complete guide to learn how to create, manage and configure your SFR mailbox easily and efficiently.

How to create a new SFR email address?

For create an e-mail address from SFR Mail, please follow these steps:

1. Enter your login details to connect to SFR mail.
2. Click on "Connect me".
3. Open the Settings menu by clicking on the nut-shaped button.
4. Click on "Manage secondary e-mail addresses".
5. Then on the button "Create a new e-mail address".
6. Enter the desired email address and password.
7. Fill in the personal information about the user of this new address.
8. Click on the Validate button.

A confirmation message is displayed and summarizes all the addresses associated with your main account. If you don't have an email address before, you must create an e-mail address from the SFR customer area follow these steps:

1. Visit the email creation page of your Customer Area.
2. Please login.
3. Enter the desired email address and password.
4. Fill in the personal information about the user of this new address.
5. Click on the Validate button.

A confirmation message is displayed and summarizes all the addresses associated with your main account.

If you are a SFR mobile customer, your username corresponds to your SFR mobile phone number. As a SFR box customer, you will need to enter your SFR email address to connect to your online Customer Space.

How to connect to the SFR mailbox?

To use your email address or online mailbox without installing the application, you can use SFR Webmail.

For this, you need your computer or your mobile, your @ sfr.fr e-mail address (indicated on your SFR bill) ou SFR mobile number and your password for accessing your SFR Customer Area.

Access SFR Webmail

1. Launch your usual Internet browser and go to the site www.sfr.fr, then click the Envelope icon at the top of the screen.
2. Or Launch your Internet browser * and go to the site messaging.sfr.fr.
   1. SFR Box customer 
      1. Enter your @ sfr.fr email address and password.  
      2. Click on "Connect me".
   2. SFR Mobile customer
      1. Enter your SFR mobile number ou your @ sfr.fr e-mail address and your password.
      2. Click on "Connect me".

If you do not know your SFR login details, click on "Forgotten login" or "Forgotten password".

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From my mobile or tablet

1. You can download the SFR Mail application for free on your mobile:
   • on the Google Play Store if you have an Android mobile or tablet,
   • on the App Store if you have an iPhone or an iPad,
   • by sending "mail" by SMS to 500 from your SFR mobile, to receive the download link for the app.
2. Tap the SFR Mail icon on your mobile screen.
   1. SFR Box customer
      1. Enter your @ sfr.fr email address and password.  
      2. Click on " LOG IN ".
   2. SFR Mobile customer
      1. Enter your SFR mobile number or your @ sfr.fr email address and your password.
      2. Click on "CONNECT".

If you do not know your SFR login details, click on “NEED HELP”, then on “FORGOTTEN LOGIN” or “FORGOTTEN PASSWORD”.

Read also : YOPmail - Create Disposable and Anonymous Email Addresses to protect yourself against spam & Hotmail: What is it? Messaging, Login, Account & Information (Outlook)

How do I configure my iPhone to receive my emails?

To receive and send your personal emails on your iPhone you must first enter and activate certain settings. To do this, follow the 5 steps described below.

1. Go to your iPhone's menu: Settings> Mail, Contacts, Calendar> Add an account…> Other.
2. Enter the requested information and press the "Save" button when finished.
   • Name: choose the name you want to give to this email address.
   • Address: enter your full email address.
   • Password: enter the password linked to your email address.
   • Description: this field is pre-filled.
3. A “Verification of SMTP account failed” window appears. The message indicates that it is not possible to send emails with the default settings of the selected email address provider.
4. Click OK to be able to enter the parameters related to SFR.
5. Select the mail recovery mode (Imap or POP) corresponding to your provider.
6. In the "Reception server" section, enter the following information:
   • Host name : enter the incoming server of the email address (see table).
   • USERNAME : enter the radical of your email address, this is the part of your email address located before the @ symbol (eg “melanie@free.fr” becomes “melanie”).
   • Password : this field is pre-filled.
7. In the "Outgoing mail server" section, enter the following data:
   1. Host name: whatever the chosen email address and whatever the selected email retrieval mode (IMAP / POP), always enter smtp-auth.sfr.fr.
   2. Username and Password: delete the pre-entered information.
8. Remember to save the changes made by pressing the Save button.
9. An "Cannot connect with SSL" window appears. Click on Yes to finalize the settings.

Read also : Versailles Webmail - How to Use Versailles Academy Messaging (Mobile and Web) & Reverso Correcteur - Best free spell checker for flawless texts

How to Configure the main e-mail servers?

To configure your mailbox on Outlook, iPhone or other mail clients, you must use the SMTP, FTP and IMAP settings. Here are the parameters of the main SFR e-mail servers:

	Standard	SSL
POP	110	995
IMAP	143	993
SMTP	25	465 or 587

SSL (Security Socket Layer) and TLS (Transport Layer Security) are security protocols.

FAI	POP	IMAP	SMTP (for WiFi not SFR)	INFO
1and1	pop.1and1.fr (SSL)	imap.1and1.fr	auth.smtp.1and1.fr (SSL)	Username = email address
9Business	pop.9business.fr	-	smtp.9business.fr	-
9 Telecom	pop.new.fr	imap.neuf.fr	smtp.neuf.fr	-
9ONLINE	pop.9online.fr	not	smtp.9online.fr	-
AKEONET	pop.akeonet.com	not	smtp.akeonet.com	-
ALICE	pop.alice.fr, pop.aliceadsl.fr	imap.aliceadsl.fr	smtp.alice.fr, smtp.aliceadsl.fr	POP access to activate Username = email address. If failure: replace the @ by%
AOL	pop.aol.com	imap.fr.aol.com	smtp.fr.aol.com (SSL)	-
ALTERN.ORG	pop.altern.org, altern.org	imap.altern.org	not	-
Bouygues Telecom / Bbox	pop3.bbox.fr	imap4.bbox.fr	smtp.bbox.fr	-
CARAMEL	pop.gmx.com	imap.gmx.com	smtp.gmx.com	-
CEGETEL	pop.cegetel.net	imap.cegetel.net	smtp.sfr.fr (port 465)	The outgoing mail.sfr.net/mail.sfr.fr server (port 25, without authentication) remains valid
SSL enabled	SSL allows e-mails to be sent from any connection, whether SFR or concurrent, and therefore no longer requires the setting of a second SMTP when you use a non-SFR WiFi access point.	-
Check that the password and username are correctly entered (xxx@cegetel.net)	SSL is preferred. Note that for the incoming server, the setting in POP is preferred for SFR addresses. Indeed, some malfunctions have been observed in IMAP (especially when deleting messages)	-
INTERNET CLUB	pop3.club-internet.fr	imap.club-internet.fr	smtp.sfr.fr (port 465)	The outgoing mail.sfr.net/mail.sfr.fr server (port 25, without authentication) remains valid
SSL enabled	SSL allows e-mails to be sent from any connection, whether SFR or concurrent, and therefore no longer requires the setting of a second SMTP when you use a non-SFR WiFi access point.	-
Check that the password and username are correctly entered (xxx @ club- internet.fr)	SSL is preferred. Note that for the incoming server, the setting in POP is preferred for SFR addresses. Indeed, some malfunctions have been observed in IMAP (especially when deleting messages)	-
DARTY-BOX	pop3.live.com (SSL, port 995)	not	mail.sfr.fr or smtp.live.com (Port 587 or 25)	-
ISVIDEO	pop.evhr.net	-	smtp.evhr.net	-
FREE	pop.free.fr or pop3.free.fr	imap.free.fr	smtp.free.fr	Username = email address
FREESURF	pop.freesurf.fr	imap.freesurf.fr	smtp.freesurf.fr	-
GAWAB	pop.gawab.com	imap.gawab.com	smtp.gawab.com	-
GMAIL	pop.gmail.com (SSL)	imap.gmail.com (SSL)	smtp.gmail.com (TLS)	To activate POP access: 1. From the Gmail home page, click "Settings" then "Transfer" and "POP" 2. Select "Activate POP protocol for all messages" or "Activate POP protocol only for messages received from now on" 3. Choose the action to apply to Gmail messages after accessing them using POP protocol. 4. Click on "Save changes"
GMX	pop.gmx.com	imap.gmx.com	smtp.gmx.com	-
HOTMAIL or LIVE.FR or LIVE.COM or MSN	pop3.live.com (SSL, port 995)	not	smtp.live.com (port 587, enable authentication)	Username = email address Password: 16 characters maximum (if the password is longer: type only the first 16 characters)
IFrance	pop.ifrance.com	not	smtp.ifrance.com	-
Infonia (Alice)	pop.infonie.fr	smtp.aliceadsl.fr	not	-
THE POST OFFICE	pop.laposte.net	imap.laposte.net	smtp.laposte.net	-
LIBERTYSURF	pop.libertysurf.fr	not	smtp.aliceadsl.fr	-
M@COMPANY.COM	pop.yourdomainname (for example : pop.mycompany.fr)	imap.yourdomainname (for example: pop.mycompany.fr)	smtp.yourdomainname	All the info: http://assistance.sfr.fr/mobile_tous/question- mobile / messaging-pro-iphone / fc-3016-70044
MAC	pop.mac.com (mail.mac.com)	imap.mac.com (if failure: mail.mac.com)	smtp.mac.com	-
MAGIC ONLINE	pop2.magic.fr	not	smtp.magic.fr	-
NERIM	pop.nerim.net	not	smtp.nerim.net	Username: prefix before @ nerim.com
NET MAIL	mail.netcourrier.com	mail.netcourrier.com	smtp.sfr.fr	POP3 / IMAP4 access to be activated by subscribing to the Pack Premium NetCourrier at 1 € / month. On the NetCourrier site: “My Account” / “Account status” section.
NEW	pop.new.fr	imap.neuf.fr or imap.sfr.fr	smtp.sfr.fr (port 465)	The outgoing mail.sfr.net/mail.sfr.fr server (port 25, without authentication) remains valid
SSL enabled	SSL allows e-mail to be sent from any connection, whether SFR or concurrent, and therefore no longer requires the setting of a second SMTP when you use a non-SFR WiFi access point.	-
Check that the password and username are correctly entered (xxx@neuf.fr)	SSL is preferred. Note that for the incoming server, the setting in POP is preferred for SFR addresses. Indeed, some malfunctions have been observed in IMAP (especially when deleting messages)	-
NOOS	pop.noos.fr	imap.noos.fr	mail.noos.fr	-
Nordnet	pop3.nordnet.fr	not	smtp.nordnet.fr	-
NUMERICABLE	pop.numericable.fr (preferably use the IMAP protocol)	imap.numericable.fr	smtp.numericable.fr	-
OLEANE	pop.fr.oleane.com	imap.fr.oleane.com	smtp.fr.oleane.com	Username = email address If failure: replace the @ by%
ONLINE.NET	pop.online.net (port 110)	imap.online.net (port 143)	smtpauth.online.net (port 25, 587 or 2525) Authentication: yes - SSL: no	Username (in reception as in transmission) = full email address
ORANGE	pop.orange.fr (port 110) or pop3.orange.fr (port 995 / SSL enabled)	imap.orange.fr	smtp.orange.fr	Username = email address without the "@ Orange.fr" If you want to use Orange SMTP: smtp-msa.orange.fr with authentication (port 587). If this fails, if you have an iPhone, download and install the “SFR Mail” application.
OREKA	mail.oreka.fr	not	mail.oreka.fr	-
OVH	ns0.ovh.net port 110	ns0.ovh.net port 143 or ssl0.ovh.net port 995 (SSL)	ns0.ovh.net port 587 or 5025 or ssl0.ovh.net port 465 (SSL)	-
OVI	-	imap.mail.ovi.com (SSL)	smtp.mail.ovi.com (SSL)	-
SFR	pop.sfr.fr	imap.sfr.fr	smtp.sfr.fr (port 465)	The outgoing mail.sfr.net/mail.sfr.fr server (port 25, without authentication) remains valid
SSL enabled	SSL allows e-mail to be sent from any connection, whether SFR or concurrent, and therefore no longer requires the setting of a second SMTP when you use a non-SFR WiFi access point.	-
Check that the password and username are correctly entered (xxx@sfr.fr)	SSL is preferred. Note that for the incoming server, the setting in POP is preferred for SFR addresses. Indeed, some malfunctions have been observed in IMAP (especially when deleting messages)	-
SKYNET - BELGACOM	pop.skynet.be	imap.skynet.be	smtp.skynet.be or relay.skynet.be	-
FRIENDLY	pop1.sympatico.ca	not	smtp1.sympatico.ca	-
TELE2	pop.tele2.fr	not	smtp.tele2.fr	-
TISCALI	pop.tiscali.fr	not	smtp.tiscali.fr	-
TISCALI-FREESBEE	pop.freesbee.fr	not	smtp.freesbee.fr	-
Videotron	pop.videotron.ca	not	relay.videotron.ca	-
voila	pop.voila.fr (port 110) - Without SSL	imap.voila.fr (port 143) - Without SSL	not	NEW: the provider Voila.fr now offers POP / IMAP access
WANADOO	pop.orange.fr	not	smtp.orange.fr	If this fails, if you have an iPhone, download and install the "SFR Mail" application
World Online (formerly Free, Alice)	pop3.worldonline.fr	not	smtp.aliceadsl.fr	-
YAHOO and YMAIL	pop.mail.yahoo.fr or pop.mail.yahoo.com These 2 POP3 servers work with or without SSL (port 110 or 995)	imap.mail.yahoo.com or imap4.yahoo.com These 2 IMAP4 servers only work in SSL (port 993)	smtp.mail.yahoo.fr (SSL)	To activate POP access in Yahoo Mail: “Options”> “Mail options”> “POP and forwarding access”> “Configure or modify the POP and forwarding access function”> Check “WEB and POP access”. The change can take up to 15 minutes.

See also: How to configure Gmail settings and SMTP server to send emails & DigiPoste: A digital, smart and secure safe to store your documents

How do I delete my mailbox?

To delete your SFR mailbox, there are two methods: delete the e-mail address from SFR Mail or from your SFR Customer Area.

From the SFR Customer area

1. Visit your SFR Customer Area.
2. Fill in your login details and click on "Connect".
3. Click on "Offer".
4. Select " SERVICES ".
5. Then, click "Manage your email addresses" in the Useful section at the bottom of the page.
6. Click on the link Remove corresponding to the e-mail address to be deleted.

From SFR Mail

1. Visit SFR mail.
2. Fill in your login details and click on " Log in ".
3. Open the menu Settings by clicking on the nut-shaped button.
4. Click on "Management of secondary e-mail addresses".
5. Then on the button Modify an existing email address.
6. After logging into your SFR Customer Area, click on the link Remove corresponding to the e-mail address to be deleted.

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