🍿 REVIEWS News – Paris/France.
The supplier of Streaming Netflix is struggling with a bug with accounts with different profiles. Anyone who has protected their profile with a PIN may now receive an error message when trying to access downloads. This is reported by the online magazine Neowin. There they dealt with the strange error and also asked Netflix itself what was behind it.
Users who have multiple profiles stored in their Netflix account may have noticed the error themselves: if the profile is PIN-protected and you try to watch downloaded episodes, you may receive a misleading error message. Then it says the PIN was wrong. The message "Profile locked - bad password" is also possible. But it's not the PIN. If you try the same combination just to log into your profile, it works. Netflix screen prompting to enter wrong PIN Regarding the “Profile locked – wrong password” prompt, a Netflix employee told Neowin that there is “no immediate fix for this issue” .
investigative air
The error is known and the cause is being investigated: "At this time, there is no specific time frame that I can say when the issue will be resolved, as the company's technical team is investigating the issue and trying to solve it. Rest assured, however, that our team will resolve the issue as soon as possible. »
Remedy only with online access
However, according to Neowin, there is a way to access downloads on a locked profile. However, you need internet access for this, at least for a short time. First, you choose any title from the regular start page. If the PIN request comes, it will work here now. You can then proceed to downloads without any problem. However, if you are offline, this workaround cannot be used.
It is currently unknown when the issue will be resolved. It's also unclear if this affects all users with a security PIN in their profile, or if this is an error that only occurs sporadically.
See also:
Logo, Netflix, video platform, Netflix logo
SOURCE: Reviews News
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