✔️ Top 7 Ways to Fix Alexa Not Responding to Voice Commands
– Reviews News
Many smart speakers have built-in voice assistants, and some of them usually support more than one. Some speakers may have Google Assistant, some may have Amazon Alexa, and Apple HomePods have Siri. Whichever assistant you use, they're handy for getting things done using just your voice.
Sometimes your smart speaker does not respond to your queries. You can ask Alexa what the weather is like outside, but get no response in return. Beat the goal of having a voice assistant, right? If you've had this issue on your speaker, here are the best ways to fix Alexa not responding to voice commands.
1. Make sure your Wi-Fi connection is working
The Amazon Echo speaker relies on a working Wi-Fi connection to function properly. The speaker cannot communicate with Amazon servers to process your requests without a stable internet connection. Therefore, Alexa may not be able to answer your question or process a request.
Restart your Wi-Fi router if your internet connection is fine but the speaker still won't connect.
2. Speak closer to the speaker
An Amazon Echo device has multiple microphones to pick up your voice from multiple angles and a few coins away. However, some speakers may not have as many microphones, or the microphones may not work as effectively due to ambient noise or other disturbances.
To test this, move closer to the speaker, then try giving your command to see if you get a response.
3. Mute and unmute microphones
You can mute the microphones on most smart speakers. This prevents the speakerphone from continuously listening to accidentally activate the speakerphone or sensitive conversations. If you had muted your speaker microphones, you may have forgotten to turn them on. Or, it may happen that the microphones have become muted even though you pressed the physical button.
To fix this issue, simply re-enable the microphones and turn them off on your smart speaker. You can press the mute button on your speaker, after which you should see a red ring or light. Press the mute button again to unmute the microphones.
4. Unlink your Amazon account and add it again
When setting up your Amazon Echo speaker, the speaker will ask you to link it to your Amazon account through the Alexa app. It is necessary to add your Amazon account to use it as a smart speaker. To make sure there are no issues with your Amazon account, it's a good idea to log out and log back in. That is how.
Step 1: Open the Alexa app on your smartphone.
Step 2: Navigate to the Devices tab using the row at the bottom of the screen.
Step 3: Tap Echo and Alexa.
Step 4: Select the Echo device you want to connect to another network.
5nd step : Next, tap the Settings icon in the top right corner of the app.
Step 6: Scroll down the page to find the Saved For section. This part will bear your name. Tap the Unsubscribe button next to it.
7nd step : Select Unregister when prompted and follow the on-screen instructions to re-register the device. You can use the same Amazon account or try a different one to see if that fixes the problem.
5. Unplug and replug the device
Unplug your Echo speaker from the outlet and leave it that way for a while. After a few minutes, plug it back directly into the wall outlet, without an extension cord or adapter.
Your Echo speaker may not perform as expected if it does not receive the necessary and continuous power supply. While you're at it, also make sure you're using the original power adapter that came with the speaker.
6. Check Alexa voice history to see if your requests are heard
Each Echo speaker is linked to an Amazon account. So Amazon stores all of your Alexa search queries in your voice history. This is a good way to check if the speaker is interpreting your requests correctly.
You can access your Alexa voice history and check recent recordings. If this matches your requests, it's fair to conclude that your speaker's microphones are working fine and Alexa is processing your requests. The speaker may simply not be able to generate relevant responses.
7. Speaker factory reset
Even after trying every possible solution, a factory reset seems like your last resort if Alexa still isn't responding to your queries. This will allow you to configure your Echo speaker from scratch. The process of factory resetting an Echo speaker differs depending on the model or version you have.
Follow Amazon's official guide to factory reset an Echo device. Choose the Echo speaker from the list of options and follow the step-by-step instructions. The reset procedure usually involves pressing a few button combinations on your speaker.
Get answers to all your questions
It must be annoying having a smart speaker that doesn't give you an answer every time you ask a question. Follow these steps carefully and you should be able to get voice responses from Alexa just like before.
SOURCE: Reviews News
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