✔️ Avast Antivirus is not scanning emails: 6 useful ways to fix it
– Reviews News
- Avast Antivirus not scanning emails may be due to configuration settings or other scanning issues that may result from an incomplete installation.
- When Avast's email scanner is not working, some users may need to adjust Avast's email scanner settings.
- Restarting Avast Antivirus services may help some users fix Avast email verification.
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The Avast Antivirus utility comes with a built-in email scanning feature to scan incoming and outgoing emails.
However, some users have stated on the Avast forum that Avast Antivirus does not scan emails. This makes some users' computers vulnerable to email attachment viruses.
What's important about Mail Scanner in Avast Antivirus?
One thing to note about the Avast Antivirus Mail Scanner feature is that it is for email client software. This means that it is only designed to scan messages handled by email applications such as Outlook and Thunderbird. So naturally, webmail services like Gmail have their shields.
However, the email scanner shield in Avast Antivirus is more critical if you use Outlook and other email client software. It is not uncommon for malware authors to spread viruses with email attachments. Therefore, Mail Scanner is one of the four main shields of Avast Antivirus.
How to fix Avast Antivirus not scanning emails?
1. Check out alternative antivirus software
Keep in mind that other notable antivirus utilities incorporate email scanning features comparable to Avast Antivirus. For example, ESET Internet Security is a highly rated antivirus utility with email protection. Moreover, the utility's email protection is compatible with Outlook, Windows Mail and Live clients.
ESET Internet Security is also a more Internet-oriented antivirus utility than many alternatives. It integrates network functions, such as Connected Home Monitor. Connected Home Monitor allows users to view connected network devices and identify router vulnerabilities.
Other useful features of ESET Internet Security
- It incorporates an integrated firewall.
- ESET Internet Security has Safe Browsing Mode feature for Chrome, Edge, Explorer and Firefox
- ESET Internet Security Pro version allows users to encrypt photos
- Users can store and save passwords with ESET Internet Security Pro
2. Check the Mail Shield settings for Avast Antivirus
- First, open the Avast Antivirus window.
- Click Menu at the top right of the Avast Antivirus window.
- Select Settings On the menu.
- Click protected > central shields to open more settings.
- Then click on mail shield tab displayed directly below.
- Select the mail shield checkbox if it is not checked.
- Click on the Scan incoming emails (POP3, IMAP4) possibility to select it.
- Also make sure that Scan outgoing emails (SMTP) checkbox is selected.
3. Repair Avast Antivirus software
- First, click on the Windows 10 search box (or its magnifying glass button) on the taskbar.
- then enter Applications inside the search field.
- Click Applications and features to open this tab in Settings.
- Select Avast Antivirus from the list of applications.
- press the uninstall button and click Yes to open the Avast setup wizard shown directly below.
- Click on the Repair button.
- Then select the Yes possibility of authorizing repairs.
- After that, click on the Fact button.
4. Restart the Avast Antivirus service
- First, throw Run by simultaneously pressing the Windows and R keys.
- Then type the following command in Run and press Enter: services.msc
- Double-click the Avast Antivirus service in the list to open its properties window.
- Click on the Stop option.
- Make sure Automatic is selected in Start-up type drop-down menu.
- Then press the button beginning button.
- Select the Apply button and click Okay.
5. Remove conflicting antivirus software
If a secondary antivirus utility is installed with Avast Antivirus, it is recommended to remove it. This is because two or more antivirus utilities can conflict with each other.
You can uninstall a secondary antivirus utility in Programs and Features as described in the resolution below.
6. Reinstall Avast Antivirus
- Right click on the start menu button to select Run.
- Then type this command in the Run Open box: appwiz.cpl
- Finally press the button Okay button to open the Windows Uninstaller.
- Select Avast Antivirus under Programs and Features and click your uninstall option.
- Click Yes to confirm.
- Restart Windows 10 after uninstalling Avast Antivirus.
- Then open the Avast Antivirus website and download the latest version of this software from there.
- Reinstall Avast Antivirus using the downloaded installer.
There are additional antivirus alternatives available at a glance if you feel the need to switch antivirus to help you scan your emails. Read about each one and choose the most suitable one for email analysis, based on your daily activities and email routine.
Notes: Users can also uninstall Avast software using the Avast Clear utility.
Can I manually scan individual attachments with Avast Antivirus?
Yes, you can choose to scan individual attachments with this antivirus utility. To do this, first save the attachment to a folder. Next, right-click on the extension in File Explorer and select one Avast Scanner context menu option.
Of course, it's better to enable mail scanner shield for automatic email scanning. However, when this feature does not work, you can still manually scan attachments with Avast Antivirus.
Therefore, try these potential solutions whenever Avast Antivirus utility's mail scan feature is not working. If you need other potential fixes, click Contact us on the Avast support page to contact Avast customer support.
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SOURCE: Reviews News
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