📱 2022-03-20 20:02:46 – Paris/France.
Q: I am unable to permanently delete emails on my iPhone 13. After deleting the emails, they later come back to my inbox. This happens even if after deleting the emails I empty the trash. Even emails that I move to the spam folder come back to the inbox. How can I fix this?
JIM TRAVERSE, Colorado Springs
A: Your phone is not communicating properly with your email provider's server. Therefore, when you delete a message, it disappears from your phone's inbox but remains in the mail server's inbox. Then, whenever your phone fetches new messages from the server, the emails you thought you deleted reappear in your inbox.
To fix this, you need to set your phone to tell the mail server which emails you have chosen to delete. The server will then remove deleted messages from its inbox and send them to its own trash or junk folders. And the next time you download new messages from the server, the deleted emails will not reappear in your phone's inbox.
To do this, go to your iPhone settings, click on Mail, then click on “accounts”. On the next screen, click on your email account and you'll see a list of all the features associated with that account, such as mail, contacts, calendars, and notes. At the top of the screen, click on your email address, and on the next screen, click on “advanced”.
On the next screen, under "mailbox behaviors", click on "deleted mailbox". You will see two lists: "On my phone", which contains only one "trash" mailbox, and "On server", which contains several mailboxes, including "trash".
Make sure that “trash” on server is checked and “trash” on phone is unchecked. Go back two screens to the "account" page and click "done" in the upper right corner.
Q: Once my old HP laptop comes out of "sleep" mode, the Microsoft Edge browser starts automatically. Is there a way to stop Edge from doing this?
BILL ASCHENBACH, Blaine
A: Your browser problem is most likely caused by apps running in the background on your PC doing things you don't want to do.
Here are several suggested solutions to the problem (note that they don't work in all cases):
- Prevent apps from trying to "configure" your PC. Click the Start button and choose Settings. In Settings, select Accounts, then “Sign-in options”. Disable the "Use my login information to automatically complete setup after an update" option. (This option may be on the sign-in options page, or you may need to click "privacy" on that page first to locate it.) Restart the PC.
- Disable "Windows Spotlight", which downloads ads and images when your screen is "locked". Open Settings and click on “Personalization”. Click "lock screen" and go to "customize your lock screen". Use the drop-down menu to change "Windows Spotlight" to "Picture". Choose a background image to use and restart the PC.
- Open Edge and click on the three dots in the upper right corner. From the resulting list, choose Settings. In the drop-down menu at the top left of the Settings page, choose "system and performance". Disable "Continue running extensions and apps in the background when Microsoft Edge is closed". Restart the PC.
Steve Alexander, a longtime business and technology reporter for the Star Tribune, started the Tech Q&A column in 2004 to answer readers' questions about their digital devices. The column was also distributed by Tribune Media Services and published by other newspapers across the country. Alexander, who retired from the Star Tribune in 2014, is now retiring the column, which will be published next week for the final time.
SOURCE: Reviews News
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