Izibuyekezo Abahleli
I-Gotogate iyinhlangano yezokuvakasha eku-inthanethi ku-inthanethi, njenge-Opodo, Voyages SNCF, Opodo, MisterFly. Isayithi linikeza abasebenzisi be-inthanethi izinhlinzeko ezikhangayo. Isayithi lokubhukha indiza eliku-inthanethi lithembisa elinye lamathikithi endiza ashibhe kakhulu e-France.
I-Googate yinkampani yezivakashi enakekela yonke into ehlobene namaholide: ukubhukha amahhotela, indiza, ukuqashwa kwezimoto, ukuhlelwa kwemicimbi… Ngamafuphi, konke okudingayo ukuze uchithe iholide ongasoze walibaleka! Kodwa-ke, angeke kuthweswe icala uma kwenzeka ushintsho lweshejuli, indiza ekhanseliwe, ukulahlekelwa yimithwalo ... Ngamafuphi, noma yini engenzeka phakathi nohambo.
Kulesi sihloko, thola lonke ulwazi mayelana ne-Gotogate Site, Izibuyekezo, Xhumana, Isevisi Yekhasimende kanye Nembuyiselo.
Uhlu lokuqukethwe
Iyini i-Gotogate?
I-Gotogate yiwebhusayithi yokubhukha indiza eku-inthanethi eyingxenye ye-Flight Network Ltd, inkampani yezokuvakasha ephethwe yi-Etraveli Group AB. I-Gotogate inikeza izindiza ezinenani elincintisanayo emhlabeni wonke, futhi isevisi yamakhasimende itholakala 24/7. Amakhasimende angasebenzisa futhi ithuba lokuvumelana nezimo kokubhuka ku-inthanethi, enekhono lokushintsha noma ukukhansela izindiza zawo ngokuchofoza okumbalwa nje.
Ukuze ubhukhe ku-Gotogate, umuntu kufanele aqale aqinisekise ukuthi amathikithi endiza abhukhiwe kusetshenziswa igama nesibongo esilungile somuntu, kanye nesihloko sakhe, njengoba kushiwo epasipoti yakhe. Amathikithi endiza awadluliseki futhi akwenzeki ukuguqula ukubhukha okukhona. Uma inkokhelo yenziwe, amathikithi awakwazi ukubuyiselwa imali noma ashintshwe.
Ngena nokubhalisa
Hlola iwebhusayithi yenkampani yezindiza ukuze ubone ukuthi ukungena ku-inthanethi kungenzeka yini ngaphambi kokuthi uhambe. Ukuze ubhalise, sebenzisa i- Inombolo yesithenjwa ozoyithola kudokhumenti yakho yokuhamba.
Uma uthenge isevisi yethu yokungena ngesikhathi sokubhuka, sizokuhlolela.
Imbuyiselo ye-Gotogate
Uma ungafuna ukubuyiselwa imali, I-Gotogate ingakuthumelela isicelo sembuyiselo inkampani yezindiza esikhundleni sakho. Uma isicelo samukelwe inkampani yezindiza, futhi ngokushesha nje lapho inani selibuyisiwe, i-Gotogate izocubungula imbuyiselo yakho ngokuvumelana nenqubomgomo yenkampani yezindiza kanye nemigomo nemibandela, ongayithinta lapha. Inani lizobuyiselwa kusetshenziswa indlela yokukhokha efanayo esetshenziselwe ukuthenga.
Kuye ngezinsuku zokugcina zenkampani yezindiza, inqubo yokubuyisela imali ingase ithathe amaviki angu-2 kuya kwangu-8, noma ngisho nangaphezulu ezimeni ezimbi kakhulu, ngemva kokuba isicelo sesithunyelwe inkampani yezindiza. Uma ukubhuka kwakho kuthinta abagibeli abambalwa, ngokuvamile ungakhetha ukushintsha ukubhukha koyedwa wabo kuphela. Ungaphinda uguqule ukubhukha ngokukhetha izinsuku ezihlukene zabagibeli abahlukene inqobo nje uma uhlonipha umnqamulajuqu wokushintsha kanye nemibandela. Imithetho eqondile ichazwa yinkampani yezindiza ngayinye.
I-Gotogate: i-akhawunti yami nokubhukha kwami
Ngewebhusayithi yayo esemthethweni ethi www.gotogate.fr, ikhasimende ngalinye lizokwazi dala indawo yamakhasimende akho, bheka ukuhlala nohambo oluhlukene olutholakalayo, cela isaphulelo samahhala ku-inthanethi, bhukha uhambo ku-inthanethi ngokuphephile.
Ungathola ulwazi lwakamuva lwendiza kuwebhusayithi yenkampani yezindiza, www.checkmytrip.com noma www.tripcase.com Lapho futhi uzothola inombolo yethikithi lenkampani yezindiza kanye nenombolo yokubhukha, ebuyekezwa amahora angu-24 ngosuku. amahora ngemva kokubhuka. Njengekhasimende, kuwumthwalo wakho ukuhlola iwebhusayithi yenkampani yezindiza noma amawebhusayithi asohlwini olungenhla ukuze uthole amashejuli endiza akamuva, aphumayo nangenayo.
Gotogate izibuyekezo
| umbono | Note |
| Abakhohlisi namasela! Isonto elilodwa ngaphambi kokuba sihambe, indiza yethu ebuyayo (uxhumano) yakhanselwa inkampani yezindiza (i-Turkish Airlines). Inhlangano yakwaGotogate kusobala ukuthi ayizange izihluphe ngokusixwayisa!!! Uma sibathinta ukuze sithole isixazululo, amanxusa ocingweni ayadelela. Baqale bacele ukuthi silinde iviki eli-1 bese sibafonela!!!!! Ngaphandle kokuthi sizohamba ngesonto, sigcizelela ukuthi basitholele isisombululo, senqaba ngesizathu sokuthi inkampani yezindiza ayizange inikeze ezinye izindiza. Lokhu ngokusobala kungamanga ngokuphelele njengoba kuwebhusayithi ye-GotoGate, kusenendiza etholakalayo. Uma sibeka amanga phambi kwabo, basinqume bese bebuyela kulayini othatha i-30min ngaphambi kokuthi bakwazi ukukhuluma nomuntu. Lena i-ejensi yomkhonyovu! Uma uhlangabezana nenkinga, qiniseka ukuthi ngeke bakwenze lutho noma bakunike ezinye izindlela. Bazokusika ebusweni, bazokutshela ukuthi akuyona inkinga yabo futhi sizokucebisa ukuthi uthathe indiza yakho noma kunjalo ngaphandle kwesiqiniseko sokuyithola indiza ebuyayo! uxwayisiwe!!!!! | Okubi |
| Amanani angcono kakhulu siyabonga Gotogate | Positive |
| indiza eya eSeychelles itholwe ngokushesha. | Positive |
| Kuhlala kulula ngokushesha futhi – sithandwa | Positive |
| Ukubhuka okulula nokusheshayo ngamanani amahle | Positive |
| Isevisi yamakhasimende edabukisayo. Indiza yami ikhanseliwe Ngixhumana ne-ejensi ukuze ngibhukhe enye indiza: opharetha wokuqala ulungisa indiza yami ekhanseliwe futhi unginikeze ukuthi ngilungise indiza yangaphambilini ukuze ngibe nokuma okungabalulekile kangako. Iphelele ngaphandle kokuthi angikaze ngikuthole ukuguqulwa. Umsebenzisi wesibili: Ubona ukuthi akukho okushintshiwe futhi ungenza ngibe noshintsho endizeni esusiwe kuphela kodwa umthwalo ongu-1 kg awusaveli ekubhukheni kwami. Umsebenzisi wesithathu ukuze kulungiswe ithikithi futhi ngizame ukuba nephuzu lokusuka elihlukile lendiza. ukunciphisa ukuma. Uthi kulungile ngikhokha u-2 € ngokulungiswa okujwayelekile kodwa ithikithi elisha alikabonisi ukuguqulwa kwendiza yokuqala noma umthwalo…. | Okubi |
| Ngabhukhela e-Lisbon; kulula kakhulu ukuthola izindiza engizincomayo | Positive |
| Uma indiza yakho ingakhanseliwe unenhlanhla, kodwa uma inkampani inebhadi lokukhansela indiza yakho ngingakuqinisekisa ukuthi ngeke uphinde uzwe ku-goto gate, ngaphezu kosizo lwamakhasimende oludabukisayo, ungawenzi umsebenzi wabo futhi nginesibindi. ngingakhulumi nawe mayelana nokubuyiselwa imali bekungokokuqala nokokugcina angikukhuthazi ukubhuka ngesayithi labo emkhawulweni kungcono ukukhokha kancane kodwa ube nenkonzo ephendulayo uma kwenzeka kuba nenkinga esobala. hhayi icala labo. Okuhlangenwe nakho okubi kakhulu kuphendula imibuzo ngokungacacile vala ingxoxo ngaphandle kokuzihlupha ngokuphendula imibuzo yakho, ama-ejenti ngokwawo awazi ukuthi akwenzayo uma ungaholi angeke aze akuxwayise ngokuthi kube nenkinga. ngokubhukha kwakho. | Okubi |
| Ukunethezeka kokubhuka kanye nentengo ekhangayoGV | Positive |
| Kulula kakhulu ukusebenzisa isiza siphelele | Positive |
| Ukubhuka bekusebenza kahle kakhulu. | Positive |
| Icacile, iyashesha futhi azikho izimanga zentengo ezingajabulisi!… | Positive |
| Inani elibonisiwe alilona nhlobo inani lokugcina ngisho noma singathathi izinketho. Ayinikezi ngaphezu kwe-10kg yemithwalo. Kuthiwani uma ufuna ukuhamba isikhathi eside nepotimende elikhulu?! Kodwa uma kungenjalo intengo ethengekayo kakhulu ngisho uma iqhathaniswa nezinye iziqhathanisi zendiza | Okubi |
| Inqubo elula kanye nentengo ekhangayo, ngizovuselela lesi sipiliyoni. | Positive |
| kulula kakhulu ukubhukha futhi ngentengo enhle! Bese sizobona ukuthi kwenzekani ngokulandelayo! | Positive |
| Isayithi elihle ngaphandle kwezindleko ezengeziwe phezulu nje! | Positive |
| Inkonzo embi kakhulu.Ukukhulumisana okubi.Uvala izingxoxo ebusweni bakho.Badayisa amathikithi nezinkampani ziyakunqaba ukugibela. | Okubi |
| Ngathenga amathikithi endiza eya eMexico ku-Gotogate. Le sayithi ingivumela ukuthi ngithenge amathikithi endiza ngamanani angahlulwa.Nganeliseke kakhulu futhi ngiyayincoma le sayithi. | Positive |
| Isayithi elihle lokubhuka. Ngibhukhe izindiza zami kule sayithi, izintengo zijabulisa kakhulu. Isiza sicace bha. Ukubuyiselwa kwemali kwaqinisekiswa ngokushesha. Ngisikisela | Positive |
| Le sayithi inentshisekelo ekubhukheni izindiza ngamanani anenzuzo. Naka izinketho ezahlukene ezinikezwayo ezingabalulekile ngaso sonke isikhathi futhi ezinganyusa amanani. | Positive |
| Indawo ihlelwe kahle. Inikeza amanani ashibhile kunezindawo zokuvakasha eziqhudelanayo. Izinga lokubuyiselwa kwemali lithakazelisa kakhulu ngisho nendiza eyomile. Okubi kakhulu ukuthi ayinikezi inkokhelo ngamavawusha eholide. | Positive |
| Ngithathe amathikithi ethu endiza ehlobo eledlule endaweni ye-gotogate futhi yayiphelele. Ayikho inkinga, irisidi isiqinisekiso ngokushesha futhi cashback credited ngokushesha. Ngincoma le sayithi uma ufuna ukonga imali kumathikithi akho endiza. | Positive |
| Ngeneliseke kakhulu ukuthi ngidlule kule nkundla ukuze ngibhukhe amathikithi ami eCanada. Izinkokhelo ezithengekayo nge-Air Transat. Imbuyiselo "iphansi" ngentengo yamathikithi, kodwa isivele ingcono kunalutho. Ngakho-ke ngincoma ukuthi ngidlule ku-iGraal ukuze ubhukhe amathikithi nge-Gotogate | Positive |
| Ngokuvamile, konke kuhamba kahle futhi ithikithi litholakala ngokuzenzakalelayo emizuzwini embalwa. Ngakolunye uhlangothi, uma udinga ukucela ukubuyiselwa imali, njengakwamanye ama-ejensi okuhamba angabizi kakhulu, azozama ukukukhokhisa imali yokucubungula. | Positive |
| Ngijabule kakhulu ngamasevisi anikezwa yi-GotoGate, okokuqala ngqa ukuthi indiza yami ibize kakhulu. Azikho izinguquko zendiza futhi ikakhulukazi phakathi nalesi sikhathi se-Covid lapho sihlala sinezindiza ezishintshayo. | Positive |
| Isayithi elihle kakhulu lokubhukha izindiza zakho, ingelinye lamasayithi ahamba phambili ngokwekhwalithi namanani, asizange sibe nezinkinga nge-oda noma lapho sihamba. Ngiyincoma kuwo wonke umuntu ngamaholide akho ehlobo noma ebusika. | Positive |
| Isevisi engekho ngemva kokuthengisa ngemva kwezikhumbuzo eziningi. Kukhona amanye amasayithi ancintisanayo athembeke kakhulu. Ngi-ode kanye kuyo futhi kuzoba okokugcina. Angincomi ukubhukha kule sayithi. Imbuyiselo yemali ayithakaseli kakhulu | Okubi |
Ukufunda futhi: Ikhodi yephromo ye-Bolt 2022: Izipesheli, amakhuphoni, izaphulelo, izaphulelo namadili
Gotogate contact
Ukuze uxhumane ne-Gotogate, kunezindlela ezimbalwa. Ukuze uthumele izikhalazo, isayithi lihlinzeka ngekheli le-imeyili elithile.
- Ikheli le-Adresse: customerservice@gotogate.support
- Ucingo: +33 183 790 009.
Uma ufisa ukufaka isikhalazo ngokubhala, ungangabazi ukusithumela ngeposi kuleli kheli elilandelayo: OY SRG Finland AB (Gotogate), PL 720, 00101 Helsinki, Finland. Ngale ndlela yokuxhumana, khumbula ukuthumela imeyili yakho ngemeyili ebhalisiwe futhi uma kungenzeka ngokuvuma ukuthi uyitholile.
NB. Noma yiziphi izinkinga, ukuphawula noma izikhalazo eziphathelene nokusebenza kwangempela kwezinsizakalo zohambo kufanele ziqondiswe ngqo kumhlinzeki wesevisi ofanele (umqhubi wezokuvakasha, inkampani yezindiza, umshwalense, inkampani eqashisa ngezimoto, ihhotela) onenkontileka naye yesevisi yokuvakasha efanele. Sicela futhi ubheke Isigaba 11 ngamalungelo akho ngaphansi kwemithetho ye-EU.
Ifoni yamahhala
Uma uhambise isikhalazo kwa-Gotogate Customer Service, kodwa aweneliseki ngempendulo: ungaxhumana ne-Tourism and Travel Mediation kuwebhusayithi yabo. www.mtv.travel noma ngeposi i-MTV Mediation Tourism Travel BP 80 303 75 823 Paris cedex 17.
