Kodi ndimalumikizana bwanji ndi kasitomala wa Amazon?

Kuti akwaniritse zosowa za ogwiritsa ntchito padziko lonse lapansi, Amazon imakhazikitsa makasitomala odzipereka m'dziko lililonse. Nkhaniyi ikupatsirani zidziwitso zonse zolumikizana ndi makasitomala a Amazon ku France kapena ochokera kunja. Ndizotheka kufikira magulu a Amazon m'njira zingapo

Mukuyang'ana kulumikizana ndi Amazon? Pali njira zosiyanasiyana zochitira izi, ndipo nkhaniyi ikufotokoza njira zabwino zolumikizirana ndi Amazon.

Amazon Prime: fikirani makasitomala

Ndi foni, imelo, kapena positi, ndizotheka kulumikizana ndi kasitomala wa Amazon Prime pakagwa vuto.

Mwa telefoni

Kuti afikire makasitomala patelefoni, wogwiritsa ntchitoyo ayenera kulowa muakaunti yake pogwiritsa ntchito zizindikiritso zake.

• pamwamba kumanja kwa chinsalu, dinani " Thandizani »;
• dinani pa "Contact" tabu pansi pa tsamba;
• ndiye zotheka kusankha ndendende mutu wa vuto lomwe mwakumana nalo;
• chifukwa chake, dinani gawo la "Telefoni";
• nambala yodzipatulira imalowetsedwa pansi pa tsamba, wogwiritsa ntchitoyo ayenera kuyimba nambala 44-203-357-9947 kuti alumikizane ndi katswiri.

Wolembetsa angasankhenso kuyimbidwanso polemba dziko lake ndi nambala yake ya foni. Komabe, sizotsimikizika kuti kasitomala wa Amazon Prime Video adzabweranso mwachangu, ndichifukwa chake njira yoyamba ikadali yabwino.

Pa imelo

Mukalowa, dinani pagawo la "Thandizo", kenako "Contact", ndizothekanso kulumikizana ndi kasitomala wa Amazon Prime Video kudzera pa imelo. Zonse muyenera kuchita ndi alemba pa "Imelo" tabu la kulankhula zosiyanasiyana anapereka pambuyo mwatsatanetsatane mutu wa vuto anakumana. Adilesi ya imelo yothandizira makasitomala mwachindunji sinalembedwe apa. Muli ndi fomu yoti mufotokozere zambiri za vuto lomwe likuwoneka pa akaunti yanu ya Prime Video. Yankho lidzaperekedwa mwachindunji kudzera pa imelo yogwiritsidwa ntchito ndi wolembetsa.

Macheza a pa intaneti

Kudzera patsamba la "Thandizo" latsamba la Amazon Prime Video, ndizothekanso kufikira makasitomala pogwiritsa ntchito macheza pompopompo.

• Lowani ku akaunti yanu ya Amazon Prime Video pogwiritsa ntchito zidziwitso zawo;
• Pamwamba kumanja kwa chinsalu, pitani ku gawo la "Thandizo";
• Dinani pa "Contact" tabu;
• Pambuyo kufotokoza mutu wa vuto anakumana, dinani "Chat" njira.

Zenera lodzipatulira limatsegulidwa kuti wogwiritsa ntchito alangizidwe moyo ndi katswiri.

Momwe mungalumikizire Amazon pakakhala vuto?

Njira yosavuta yopezera thandizo ndi dongosolo kapena Nkhani ya Amazon ndikuchezera tsamba la Customer Service. Ndi mawonekedwe ake osavuta kugwiritsa ntchito, Amazon imayankha mafunso anu ambiri ndikudina pang'ono. Ngati mukufuna thandizo lolondolera dongosolo lomwe silinafike, kubwezera ndalama, kutsitsanso khadi lamphatso, kuyang'anira zambiri za akaunti yanu, kapena zida zothanirana ndi mavuto, Tsamba lothandizira la Amazon imapereka masamba osawerengeka operekedwa kuti athetse mavuto mwachilengedwe.

Lumikizanani ndi makasitomala a Amazon kudzera pa imelo kapena foni

Makasitomala a kampaniyi amapezeka masiku 7 pa sabata ndipo amakwaniritsa zomwe mukuyembekezera mwangwiro.

Ngati mukufuna kuyankhulana ndi magulu a Amazon, ndizotheka imbani ntchito yamakasitomala za kampaniyi zikomo nambala iyi 0 800 84 77 15 kuchokera ku France, kapena + 33 1 74 18 10 38. Makasitomala awo amapezeka nthawi zonse kuyambira 6 koloko mpaka pakati pausiku.

Amazon ndi kampani yomwe nthawi zonse imakhala yotseguka kwa makasitomala ake, chifukwa chake ngati simukukonda foni, mutha kutumiza imelo popita ku akaunti yanu yamakasitomala.

Ngati mukufuna kulumikizana ndi Amazon kudzera pa imelo, pali ma adilesi awiri omwe mungatumizeko makalata. Koma ndapeza kuti nthawi yoyankha nthawi zambiri imakhala maola 48 kapena kutalikirapo. Izi zati, imelo imapanga mbiri yamakalata anu motero itha kukhala njira yabwino kwambiri pazinthu zina.

Pankhani za akaunti yanu, monga mikangano yolipira, muyenera imelo cis@amazon.com.

Kuti mudziwe zambiri muyenera imelo primary@amazon.com.

Kutumiza makalata ku Amazon, ndizotheka

Amazon Prime imakhalapo nthawi zonse kuti ikupatseni yankho logwira mtima ngati mukufuna. Ndiye mukhoza kutumiza a tsamba lolemba ku adilesi ya likulu lawo: AMAZON E. U sarl 5, rue Plaetis ili ku Luxembourg.

Ndibwino kuti mulembe fomu yanu mu Chingerezi ndi Chifalansa, ndikutumiza ndi makalata olembetsa ndikuvomereza kuti mwalandira kuti mukhale ndi umboni wopereka ndi kulandira chikalatacho. Musaiwale kudzaza zizindikiritso zanu ndi vuto lomwe mwapeza.

Lumikizanani ndi kasitomala amazon kuti mubwezedwe.

Muyenera kutumiza uthenga ku bungwe lothandizira makasitomala ndikudikirira kuti mutsimikizire kuti pempho lanu lakubweza lakonzedwa.

• Pamalo a kasitomala anu a Amazon yang'anani tsambalo tiuzeni
• Sankhani tabu Premium ndi zina
• "Tiuze zambiri za vuto lako",
• Pitani ku gulu "Sankhani vuto"
• Sankhani Zolembetsa zanga (Amazon Prime, etc.),
• Pitani patsogolo "Sankhani zambiri zavuto"
• Dinani Vuto lina ndikulembetsa kwa Prime.

Pomaliza, tumizani imelo yofotokoza ndendende zifukwa zomwe mukufunira kukubwezerani ndalama.

Tsopano mukudziwa njira zosiyanasiyana zolumikizirana ndi Amazon, ndithudi Amazon nthawi zonse imafuna kukhutiritsa makasitomala ake. Mosasamala kanthu za njira zoyankhulirana zomwe mumasankha, ndibwino kuti nthawi zonse muzikwaniritsa zofunikira pa madandaulo anu kuti muthandizire kusinthanitsa ndi ntchito yamakasitomala.

Werenganinso: Cinezzz: Tsamba Lotsatsira Kwaulere mu VF ndi VOSTFR Adilesi Yosintha (2021)