Fakhri K.
Huab tau hloov pauv lub ntiaj teb kev ua haujlwm ntau heev. Salesforce nkag siab qhov no zoo heev. Lub tuam txhab tau tsim nws tus kheej huab CRM kev daws teeb meem. Nws software, uas yog ib tug hit niaj hnub no, tso cai rau cov tuam txhab sib txuas lus nrog lawv cov neeg siv khoom thiab cov neeg koom tes.
Tshaj tawm xyoo 1999, Salesforce yog lub tuam txhab uas tau dhau los ua tus kws tshaj lij hauv Kev Tswj Xyuas Cov Neeg Siv Khoom (CRM). Nws kuj tshwj xeeb hauv kev tswj hwm kev sib raug zoo ntawm cov neeg siv khoom. Huab Tais yog lub hauv paus ntawm nws txoj hauj lwm. Ntxiv mus, nws tsim software uas dais tib lub npe. Nws txoj kev vam meej yog indisputable. Ua tsaug rau nws cov software, lub tuam txhab tau ua tiav hauv kev ntes 19,7% ntawm kev sib koom ua lag luam hauv thaj tsam ntawm CRM.
Salesforce tsuas yog ua ntej ntawm SAP, nws cov neeg sib tw tseem ceeb, uas tuav 12,1% ntawm kev ua lag luam. Peb pom, tom qab ntawd, Oracle (9,1%), lossis Microsoft (6,2%), Lub tuam txhab keeb kwm yog dab tsi? Nws software ua haujlwm li cas? Dab tsi yog qhov zoo thiab qhov tsis zoo?
Cov txheej txheem
Salesforce thiab nws keeb kwm
Ua ntej CRM tuaj rau hauv kev ua lag luam, cov tuam txhab siv los tuav ntau yam kev sib raug zoo ntawm cov neeg siv khoom kev daws teeb meem ntawm lawv cov servers. Txawm li cas los xij, qhov no yog kim heev, paub tias nws siv sijhawm ntau: nruab nrab ntawm ob peb lub hlis thiab ntau xyoo tsuas yog rau kev teeb tsa ntawm software. Nqe lus nug, nws yog tsim nyog los siv, nyob rau hauv nruab nrab, ob peb lab daus las ... Thiab nws yog tsis suav cov complexity ntawm xws systems.
Tau ntsib nrog cov kev ua lag luam no, Salesforce txiav txim siab tsim nws cov software CRM. Nws tsis yog tsuas yog siv tau ntau dua, tab sis saum toj no txhua yam tsis tshua kim tshaj li cov kev daws teeb meem uas twb muaj lawm txij li nws tau muab rau hauv Huab.
Sawv ntawm Salesforce
Ua tsaug rau nws cov software, Salesforce tau tswj kom nkag mus rau cov pab pawg loj. Qhov tseeb, nws tau dhau los ua lub tuam txhab tsim software thib tsib zoo tshaj plaws. Nws tau ua huab xam nws qhov tshwj xeeb, thiab qhov ntawd yog qhov ua rau nws txoj kev vam meej hauv ntau qhov. Lub software tsis yog tsuas yog muaj zog thiab muaj txiaj ntsig, tab sis saum toj no tsis tshua kim, uas tsis tau muaj dua nyob rau lub sijhawm.
Salesforce: nws yog dab tsi? Dab tsi yog nws qhov cuam tshuam?
Concretely, ua tsaug rau Salesforce, tuam txhab lag luam tuaj yeem ua kom zoo dua ntawm Huab los sib txuas lus nrog lawv cov neeg koom tes thiab cov neeg siv khoom. Lawv kuj tuaj yeem taug qab thiab txheeb xyuas cov neeg siv khoom cov ntaub ntawv. Cov txheej txheem yog ua tiav raws sijhawm. Los ntawm Salesforce, tuam txhab lag luam tau tswj kom nce lawv cov nyiaj tau los ntawm 27%. Tsis tsuas yog: kev sib tham yav tom ntej tau nce 32%.
Optimum mobility
Rau nws feem, cov neeg siv khoom txaus siab tau nce los ntawm 34%. Cov tuam txhab siv Salesforce's CRM kev daws teeb meem kuj tau txhim kho kev xa mus ceev los ntawm 56%. Lawv kuj muaj peev xwm coj kom zoo dua ntawm kev txav mus los tau lav rau lawv los ntawm software. Qhov tseeb, lawv tuaj yeem nkag mus rau nws txhua lub sijhawm, nyob qhov twg.
Daim ntawv thov kev lag luam par Excellence
Ntxiv nrog rau nws qhov kev ua tau zoo, Salesforce yog kev lag luam kev daws teeb meem zoo tshaj plaws. Tseeb, los ntawm nws cov ntawv thov, ib lub tuam txhab muaj peev xwm txheeb xyuas nws cov kev ua tau zoo ntawm CRM, thaum saib xyuas nws qhov muag thiab cov nuj nqis. Lub software kuj tso cai rau kev tswj cov kev sib tham sib tham uas cov neeg siv khoom thiab lub tuam txhab tuaj yeem sib txuas lus. Nws kuj tseem tuaj yeem teeb tsa lub tswv yim muag ntawm Salesforce.
Salesforce: Dab tsi yog cov yam ntxwv tseem ceeb?
Muaj ntau yam khoom muaj los ntawm Salesforce hais txog CRM.
Management ntawm quotes rau sau
Salesforce CRM yog ib qho khoom siv uas pab teeb tsa cov lus. Nws muab kev muag khoom reps lub peev xwm los xaiv cov nqe lus zoo rau lawv cov neeg siv khoom, thaum muab lawv cov luv nqi tshiab.
Cov quotes teeb tsa los ntawm Salesforce CRM yog qhov tseeb zoo kawg. Nws muaj peev xwm xa lawv sai sai rau cov neeg siv khoom. Tseem muaj Salesforce Lightning uas, rau nws feem, tangibly simplifies tus txheej txheem ntawm kev sau thiab xa cov ntawv xa nyiaj.
Tiv tauj tswj
Lub software tso cai rau cov lag luam nkag mus rau cov ntaub ntawv tseem ceeb ntawm cov neeg siv khoom. Ua tsaug rau cov cuab yeej no, lawv tuaj yeem tham txog keeb kwm ntawm lawv qhov kev sib pauv. Koj tuaj yeem muaj tag nrho cov duab ntawm cov neeg siv khoom txhawj xeeb.
Einstein Analytics
Los ntawm qhov tshwj xeeb no, koj tuaj yeem tau txais cov kev pabcuam nyuaj thiab cov ntaub ntawv muag khoom los ntawm Kev Tshawb Fawb Kev Lag Luam. Ntawm qhov tod tes, Einstein Analytics tso cai rau koj nkag mus rau Zej Zog Huab, tab sis kuj Muag thiab Kev Pabcuam Huab. Koj yuav pom txhua yam ntaub ntawv muaj txiaj ntsig zoo rau koj cov neeg koom tes thiab koj cov neeg siv khoom.
txoj kev lub taub hau
Rau nws feem, qhov tshwj xeeb no yog npaj rau kev pib ua lag luam thiab SMEs (Cov Lag Luam Me thiab Nruab Nrab). Nws tso cai rau lawv, ntawm lwm yam, kom tau txais cov ntaub ntawv los ntawm kev txhawb nqa raws, daim ntawv qhia hnub lossis email.
Mobility
Nrog Salesforce, ib lub lag luam tuaj yeem nkag mus rau CRM cov ntaub ntawv txhua lub sijhawm, nyob qhov twg los saib cov rooj sib tham, hloov tshiab, thiab cov xwm txheej.
Kev muag khoom kwv yees
Lub tuam txhab tuaj yeem nkag mus rau cov ncauj lus kom ntxaws txog cov kav dej muag. Nyob rau hauv txoj kev no, nws tuaj yeem hloov kho nws tus cwj pwm zoo rau kev lag luam kev loj hlob.
Kev tswj hwm
Ntawm no koj yuav pom cov xwm txheej ntawm koj cov dej num ntawm Huab CRM. Koj cov neeg tuaj yeem nkag mus rau nws. Cov cuab yeej tso cai rau koj kawm paub ntau ntxiv txog cov kev coj ua tau zoo tshaj plaws hauv cov haujlwm ua haujlwm.
Cov txiaj ntsig ntawm Salesforce yog dab tsi?
Kev muag khoom muaj ntau qhov zoo:
- Nws yog ib qho yooj yim mus use
- Lub software muaj nyob rau hauv SaaS hom. Tsis tas li, nws tuaj yeem nkag mus rau txhua qhov chaw hauv ntiaj teb. Txhua yam koj xav tau yog kev sib txuas hauv internet
- Nws tuaj yeem ua ke nrog ob peb daim ntawv thov thib peb
Dab tsi yog qhov tsis zoo ntawm Salesforce?
Lub software, raws li muaj zog li nws yog, muaj ib co drawbacks:
- Yog tsis muaj kev sib txuas hauv Is Taws Nem, nws tsis tuaj yeem ua kom zoo dua ntawm Salesforce cov kev pabcuam
- Txhawm rau nkag mus rau cov yam ntxwv tshiab, cov nqi ntxiv tau tshwm sim.
- Customization kuj tuaj yeem them
- Cov nqi qee zaum yuav siab dua cov uas muab los ntawm lwm cov software CRM
Yam khoom twg Salesforce muab?
Ntau yam khoom muaj los ntawm Salesforce. Ntawm no yog ib daim ntawv qhia:
| Kev Pabcuam Huab | Nws tso cai rau cov tuam txhab sib txuas lus nrog lawv cov neeg siv khoom, thaum muab lawv cov kev pabcuam zoo. Nws tseem tuaj yeem taug qab cov neeg siv khoom ua si |
| Kev Ua Lag Luam Huab | Nws pab taug qab cov neeg siv khoom paub dhau los thiab nthuav tawm ntau txoj kev tshaj tawm kev lag luam |
| Zej Zog Huab | Nws tso cai rau koj los cuam tshuam nrog cov neeg siv khoom. Lawv kuj tuaj yeem cuam tshuam nrog lub tuam txhab. Nws yog mini social network |
| Kev Ua Lag Luam Huab | Lub tuam txhab tuaj yeem muab kev pabcuam rau cov neeg siv khoom txhua qhov chaw lawv nyob hauv thaj chaw |
| Analytics huab | Nws yog lub lag luam txawj ntse platform. Nws tso cai rau koj los tsim daim duab, duab, thiab lwm yam. |
Nyeem kuj: Bluehost Reviews: Txhua Yam Txog Cov Nta, Tus Nqi, Hosting, thiab Kev Ua Haujlwm
