Guide Customer area Eddenyalive Ooredoo Tunisia: Find out in our connection help guide the steps necessary to access your Eddenyalive Ooredoo Tunisia customer area easily. You can thus take advantage of several online offers and services.
Espace Eddenyalive in Ooredoo Tunisia allows you to subscribe to several 4G packages, recharge your SIM card online using your bank card or even monitor your consumption, the site allows you to take advantage of several useful features from home.
If you are having trouble registering, logging in or logging out of the Eddenyalive customer area from your computer or mobile device, we have compiled a full tutorial below.
In this guide, we invite you to consult the steps for connecting to the Eddenyalive Ooredoo Tunisia customer area.
Eddenyalive Ooredoo Tunisia services
The Eddenyalive Ooredoo Tunisia customer area is a solution to save time and take advantage of several useful services in relation to your telephone chip while using your smartphone device or your computer.
Find on the customer area eddenyalive ooredoo features as :
- Balance consultation
- Reload with Bank card
- Top up via card or ticket
- Package counter (Combined, Flexi, etc.)
- Internet browsing configuration outside the bundle
- Subscribe / Consult Flexi offers (1d, 2d, 7d, 25Go, 55Go)
- Register / View Facebook plans
- Register / Consult Roaming passport offers
- View purchase history
Note also that the Eddenylive customer area is accessible For individuals and professionals, the functionalities offered by the site differ according to the type of your account / SIM card.
Access the Eddenyalive Ooredoo Tunisia customer area
You can access your personal Eddenyalive space by logging into your online customer space on the ooredoo.tn site (if you are not logged in) or directly via the following link: espaceclient.eddenyalive.com.
Find the steps to identify your Eddenyalive customer account by following this very detailed tutorial:
- Access the customer area: http://espaceclient.eddenyalive.com/ ou https://www.ooredoo.tn/particuliers/eddenyalive (for partucliers)
- Click on " Log in to your personal space«
- If you are connected with your smartphone, the connection to your Eddenyalive ooredoo account is done automatically, so you are redirected to the customer area.
- If you use a Wifi connection, a connection form is displayed,
- enter Email, Customer code or Mobile phone number, landline or Key
- Enter your password
- Click on "Connect"
Follow the same steps to log into your Eddenylive account from your smartphone and tablet.
If your account is blocked, no problem, it will be automatically unlocked after a few hours. You may encounter an error while connecting to your space, which means you need to check your internet connection.
Read also : eVAX - Registration, SMS, Covid Vaccination and Information & Attijari Real Time to manage your bank account online
Forgotten password
If you have a loss of your password, click on "Forgotten password" on the login page then complete the form provided and finally complete the other required steps.
Once you have entered your phone number, you will receive an activation code by SMS. Use this code to reset your password in the next step:
Monitor consumption
To monitor the consumption of your Internet and calls package, follow the steps below:
- Directly access your personal space via http://espaceclient.eddenyalive.com.
- Click on " Log in to your personal space"
- Enter Email, Customer code or Mobile phone number, landline or Key and your password.
- Once logged in, click on " My Account In the menu at the top of the page.
- Consult the "My Balance" section
These steps are valid to follow the Internet and Voice consumption of ooreddoo chip and 4G Box
Flexi internet package
To monitor the consumption of your Internet and calls package, go directly to your personal Eddenylive Ooredoo space via http://espaceclient.eddenyalive.com and choose the internet package or call 1136 with your Ooredoo number.
How do I activate the shared plan?
Regardless of your Postpaid or Prepaid mode, you can benefit from sharing your Key package with another Prepaid or Postpaid mobile line. As a result, the package will be shared between your key and the attached number.
The addition and detachment of the number as well as the monitoring of the key package is done via your customer area on " Eddenyalive ».
Eddenylive Ooredoo: Customer Service, Contact & Support
We invite you to consult the assistance of ooredoo in case of problem or information otherwise contact an advisor by phone.
- Customer service : +216 22 11 11 11
- Mail: supportb2b@ooredoo.tn
- Address: Bldg. Zenith Les Jardins du Lac 1053 The Berges du Lac Tunis
- Contact
- Eddenylive FAQ
- Chatbot Wajih Ooredoo
Article updated every month
Writing Reviews.tn
Read also : How to connect to the BH net space of the Banque de l'Habitat? & eVAX: Registration, SMS, Covid Vaccination and Information
