Incwadi kadokotela ikhansela ngqo i- izikweletu. Umhlinzeki d'amandla ngakho-ke ngeke esakwazi ukuphoqa umthengi ukuthi akhokhe lokho akukweletayo. Osekusele nje yindlela enokuthula yokukholisa umkweletwayo ukuthi akhokhe isikweletu sakhe esidala. izikweletu.
Ngaphandle kwalokho, Ubani ongangisiza ukuba ngikhokhe izikweletu zami? Usizo nge yokukhokha d'une bill ifoni
Imibandela: kufanele ube ohlomulayo we-RSA, i-AAH, i-ASS, noma ukhutshazwe yimpi. Inqubo: i-CAF, i-MSA noma i-Pôle emploi ikuthumela ngokuqondile isitifiketi ukuze usigcwalise futhi usithumele emuva e-Orange ukuze uzuze ekwehlisweni kokubhaliselwe kwakho.
Ngingakwazi ukushintsha umhlinzeki kagesi ngesikweletu? Impendulo ithi cha, ngeke ukwazi ukwenza kanjalo shintsha umphakeli uma unesikweletu esingakhokhiweugesi. ngoba shintsha ye-opharetha, ngakho-ke kufanele ukhokhe ngeyakho umhlinzeki wena izikweletu. I-EDF imemezela ukuphela kokunqanyulwa kwamandlaugesi uma kunezikweletu ezingakhokhiwe kubantu ngabanye.
Siyini isimiso semikhawulo yesikweletu sikagesi? Lokhu isaziso 14 izinyanga kuyinto ibalwa kusukela ekufundweni kwemitha lokugcina, okwenziwa nguwe noma uchwepheshe ogunyazwe u-opharetha wakho. Lokhu kunikezwa kuphumela emthethweni ohlobene nokushintshwa kwamandla ngoba ukukhula okuluhlaza.
Nokho, wazi kanjani ukuthi isikweletu sivinjelwe isikhathi?
a isikweletu sinqunyiwe uma umkweleti akazange athathele okweletayo izinyathelo zomthetho phakathi neminyaka emi-2 kulandela inkokhelo yanyanga zonke engakhokhiwe noma i-invoyisi. Phakathi nalesi sikhathi, izinhlangothi zombili akumele zivumelane ukuthi zisebenzise ukulamula noma ukubuyisana.
Yini okufanele uyenze lapho ungasakwazi ukukhokha izikweletu zakho?
Uma kunezinkinga, akufanele pas linda, bese uthinta i-CAF noma i-CCAS uma udinga ukukhokha wena bill mathupha. Kulabo amanzi abo afakwe ezindlekweni, thintana ne-FSL.
Wenzani uma ungakwazi ukukhokha izikweletu zakho? Ukuze unikeze iklayenti lakho ithuba lokugcina, ungalithumelela incwadi yesaziso esisemthethweni (okungcono ngemeyili ebhalisiwe evuma ukuthi ulitholile) ecacisa isifiso sakho sokuyisa lolu daba enkantolo uma kwenzeka ungahambisani nomthetho.yokukhokha we bill kanye nezijeziso zokukhokha sekwephuzile ngaphansi komnqamulajuqu owukhethile.
Ngenzenjani uma ngingakwazi ukukhokha isikweletu? Esimeni sobunzima, xhumana nomphakeli wakho. Angakunikeza isixazululo njengokusabalalisa izinkokhelo. Si vous ne ukukhokha pas wena bill phakathi nalesi sikhathi, umphakeli wakho ukuthumelela i-1er ukuthola i-imeyili.
Kungani ngingenakushintsha umphakeli wami kagesi?
I-INFOGRAPHIC - EFrance, kusukela ngo-2007, imakethe ethile yeamandla ivulekele ukuncintisana. Kodwa kwamanye amadolobha, okuhlukile okuzuzwe njengefa kusukela eMpini Yezwe Yesibili kuvimbela abathengi shintsha umphakeli kagesi noma igesi yemvelo.
Ingabe i-EDF ingakwazi ukunqamula amandla? Ngokomthetho, umphakeli kagesi angasika amandla endaweni yokuhlala, kodwa kufanele ahloniphe isikhathi esinqunyiwe nemithetho. Ngokuvamile, ikhasimende linezinsuku eziyi-14 ngemuva kosuku olunqunyiwe noma lokukhishwa kwesikweletu sikagesi ukuze liwukhokhe.
Imuphi umphakeli wamandla oshibhe kakhulu?
Ngokusebenzisa ama-9250 kWh/ngonyaka ku-6 kVA noma ngabe kuyinketho yesisekelo noma kunketho yamahora aphezulu/angasebenzi, i-EDF kuyinto njengamanje i- umhlinzeki ofugesi oshibhile iza kuqala, ilandelwe ngu-Ohm Energie, ekWateur, Vattenfall no-Alpiq.
Siyini isimiso semikhawulo? Isiqalo se isikhathi sokulinganiselwa yokwephulwa komthetho okuqhubekayo kuyinto usuku lokugcina lapho icala kuyinto uzibophezele. Isibonelo: Ukushayela ngaphandle kwelayisensi kuyinto ukuhlukunyezwa okuqhubekayo. i isikhathi somkhawulo si we-6 iminyaka.
Uthini umnqamulajuqu wokufuna isikweletu?
De unyaka owodwa kuya kwemibili
Le Usizo umkhawulo wonyaka owodwa usebenza kuphela kuma-invoyisi angakhokhelwa de ucingo kanye ne-inthanethi. Ama-opharetha awasakwazi funa ngale de Izinyanga ezingu-12. Kwezinye izimo, uchwepheshe unalo de Deux ans ukufuna isikweletu kumuntu ngamunye.
Uthini umnqamulajuqu wokuthumela i-invoyisi?
Khomba de umbono wezomthetho, umthetho uthi kufanele ukuthumela la bill kungakapheli izinsuku eziyi-15 ngemuva kosuku de ukulethwa. Nokho, de izinkampani eziningi zikhokhisa ekugcineni de ngenyanga ngoba izizathu zokubala.
Lapho isikweletu sisulwa? Isikhathi somgomo weminyaka emi-2…
Uchwepheshe ngeke esakwazi ukufuna imbuyiselo yakho isibopho sezomthetho ngemva kweminyaka engu-2 uma engenzanga ngokumelene nawe phakathi nalesi sikhathi (art. L. 137-2 of the Consumer Code). Sibe sesikusho lokho isibopho sezomthetho "ziphelile".
Siyini isimiso semikhawulo esikweletini? Kusukela ngonyaka owodwa kuya kwemibili
Le isikhathi sokulinganiselwa unyaka owodwa usebenza kuphela ezikweletini ezingakhokhelwa zocingo kanye ne-inthanethi. Abasebenzisi ngeke besakwazi ukukufuna ngaphezu kwezinyanga eziyi-12. Kwezinye izimo, uchwepheshe uneminyaka emibili yokufuna a izikweletu kumuntu ngamunye.
Singakanani isikhathi sokunqunyelwa isikweletu sasebhange?
Le isikhathi sokulinganiselwa ihambisana nesikhathi lapho inhlangano yemalimboleko ingafuna khona izikweletu (iminyaka emi-5). THE isaziso yokudliwa njengaye umnqamulajuqu lapho inhlangano ebolekisayo ingathatha izinyathelo zomthetho (iminyaka emi-2).
Ungalucela kanjani usizo emkhandlwini jikelele? Ukuze uzuze kulokhu nezinsiza, abafakizicelo kumele baphendukele ezinsizeni zezenhlalakahle zomasipala babo (Isikhungo Sezenzo Zomphakathi Komphakathi) noma enkonzweni yeinhlalakahle ebuntwaneni bakho uMnyango (General Council). Abukho ubude obuncane bokuhlala e- uMnyango akudingekile.
Ungaluthola kanjani usizo lwezezimali ngokushesha?
ngoba thola usizo lwezezimali izimo eziphuthumayo, kufanele uye kumsizi yezenhlalakahle okuzokwenza ifayela. Ukuze wenze lokhu, uzodinga ukuthi ugcwalise ifomu lokuhlola umphakathi. Leli fayela lizocutshungulwa yikhomishini ezokhipha isinqumo ngesivumelwano seusizo lwezezimali.
Yibuphi ubuncane obunikezwa isikhonzi senkantolo? Uma iqoqo lithinta isikweletu senani elingaphansi noma elilingana no-€5, umbolekisi angase, ngesivumelwano somkweleta, acele ngokuqondile umsizi wesikhonzi senkantolo sobulungiswa isiqu esiphoqelelayo: lokhu kuzomvumela ukuthi athole ukubulawa ngenkani ngaphandle kokuya enkantolo.
Indlela yokubhekana nekhasimende elingafuni ukukhokha?
amaklayenti abakhokhi ababi: Amathiphu angu-5 okusabela kahle
- Khiya ama-invoyisi akho. Ukunikeza i-invoyisi yobungcweti kufanele kube yinto eza kuqala kuwe. …
- Qalisa kabusha i- iklayenti ngesizotha nangempumelelo...
- Hlela izinhlawulo zokukhokha sekwephuzile. …
- Dweba incwadi yesaziso esisemthethweni. …
- Yiya enkantolo.
Yini okufanele uyenze uma ikhasimende lingafuni ukukhokha? Ungafaka isicelo enkantolo. Inkantolo ingakhipha umyalelo wokuvinjelwa ukukhokha okwenza kusebenzeke. Ngakho-ke, ungacela umsizi wesikhonzi senkantolo ukuthi angene eyakho iklayenti. Lena inqubo esheshayo kusukela yakho iklayenti kuyinto pas ebizelwe enkantolo.