In a web browser, type http://10.0.0.1 in the address bar and log in by entering admin as the username and password in the other field or use the password you have already chosen.
What is the username and password for Helix? Username: admin / Password: the password under the HELIX terminal.
How do I find my Helix WIFI password?
You can look up your Wi-Fi network’s name and password in different ways:
- With the Helix Fi mobile app.
- Online.
- On your TV with the voice command, “Wi-Fi password”
How do I reset my Helix password?
Information
- Title. How do I reset my password?
- In order to reset your password, please click on the following link: https://store.helix.com/account/signin. Then click on ”Forgot your password?” Enter your email address and then click on ”Send reset email” …
- How-do-I-reset-my-password.
How do I use my Helix router?
Create a wireless access point by enabling Bridge Mode
- Connect the network cable to the router’s WAN port to one of the gateway’s LAN ports.
- Make sure you don’t plug anything into any of the gateway’s other LAN ports, as only the port your router is connected to will be functional after you enable Bridge Mode.
How do I log into Helix app?
The Helix Fi app online
Go to HelixFi.videotron.com and sign in with your My Account user name and password.
What is Helix ID?
Your data in your hand. That is the principle of helix id. This means that you stay in full control of your personal information. With our blockchain-based app, your data is encrypted and stored on your smartphone. … They use helix id services to access data that our users have consented to share.
What is Videotron Helix ID?
The unique identifier is a single username and password that will give you access to all your online services in the Customer Centre and WebMail. … If you subscribe to Helix services, you will have to choose a username and password that will become your unique identifier and replace your Customer Centre login info.
How do I change my Helix WIFI password?
In a Web browser, type http://10.0.0.1 in the address bar and sign in. Go to Gateway > Connection > Wi-Fi, then select Edit to change the security mode. Click Save Settings to complete the changes.
How do I find my Videotron WIFI password?
Under Your Videotron Services, click on Internet.
…
To do so:
- Go to Your Account.
- Click on My Profile.
- Click the Password tab.
How do I connect my phone to my Helix?
Connecting an Android device to Wi-Fi
- Make sure the Wi-Fi is enabled. …
- If the Wi-Fi is disabled, toggle the button to enable it.
- Wait a few seconds. …
- Under Choose A Network, select the name of your local wireless network.
- Wait a few seconds while your device acquires an IP address from the network.
How do I reset my Videotron Helix?
The remote must be reset before the terminal.
…
Step 1: Resetting the remote
- Press the A and D buttons simultaneously for 5 seconds, until the indicator light goes from red to green.
- Press 9, 8, and 1 on the keypad at the bottom of the remote.
- The indicator light will flash 3 times to confirm the remote has been reset.
How do I set up Helix?
Recommended method: Install your gateway using the Helix Fi app
- 1 Download the Helix Fi app from the App Store or Google Play.
- 2 Open the Helix Fi app on your mobile device.
- 3 Sign in with your Helix username and password.
- 4 On the screen that appears following your authentication, select Enable your gateway.
Do you need a modem with Helix?
Do I need a router with the Helix Fi gateway? No. The Helix Fi gateway is an all-in-one product that combines the features of a modem and router. It delivers optimized, stable and powerful Wi-Fi to all connected devices.
Do you need a router with Helix?
You need one Helix TV terminal for each TV you want to connect to Helix. Do I need a router to use the Helix Fi Gateway Wi-Fi? The Helix Fi Gateway is an all-in-one product that combines the features of a modem and router. It delivers optimized, stable and powerful Wi-Fi to all connected devices.
Can you watch Videotron on your phone?
Yes. You can watch content from your channels using the GO Apps. These apps are free for Videotron TV customers who subscribe to certain channels. To watch content from a channel you subscribe to, you must log in to the channel’s app using your Customer Centre login information or your Helix account information.
Does Line 6 Helix have an app?
Control Helix App From iPad or Android Tablet.
How can I watch helix on my iPad?
How do I use the Helix TV app? Download the app to monitor connections to your home Wi-Fi network and manage your Internet connection wherever you are. Open the Helix Fi app on a mobile device and follow the instructions. They will guide you through using the app for the first time.
How do you make a helix account?
If you subscribe to Helix services online on your own, use your Customer Centre login info to create your Helix account and then link it to your Customer Centre account. Authenticate yourself by entering your Customer Centre username and password, then click Sign In.
How do I pay my Helix bill?
You can also pay your Helix service bill directly through My Helix Account at your convenience.
- Log in to My Account.
- Click on the Make a Payment tab.
- Enter the payment amount and method, or add a new payment method.
- To make things easier, click on the link to register for pre-authorized payments.
Can I use my own router with Videotron Helix?
I already have my own equipment, can I use it with Helix? You will have to change your equipment when transferring your services from Vidéotron to Helix. The Helix Fi gateway replaces your modem and Wi-Fi router. The Helix TV terminal replaces your illico terminal.
How do you change your wireless Internet password?
How to Change Your WiFi Name and Password
- Open a web browser. …
- Then type your router’s IP address into the search bar and press the Enter key. …
- Next, enter your router’s username and password and click Sign In. …
- Then click Wireless. …
- Next, change your new WiFi name and/or password. …
- Finally, click Apply or Save.
How do I change my Videotron WiFi name?
Click on Wireless Network Settings in the section to the left. Click on Wireless Network Assistant. Select Manually Change the Network Name. Change the name of the (SSID) network using the space provided.