Purchase Protection only applies when you purchase an item with shipping or checkout on Facebook. This means that items purchased with local pickup or with a peer-to-peer payment method (example: PayPal, payments in Messenger, Venmo) aren’t covered.
How can I get free shipping on Facebook Marketplace?
How do I set up free shipping as a seller on Facebook Marketplace…
- Tap in the bottom right of Facebook.
- Tap Marketplace.
- Tap Sell, then tap Items.
- Enter the details for the item you’re selling, then tap Next.
- Select Free Shipping Label. If you don’t see Free Shipping Label, you may not be eligible for free shipping.
What if the seller doesn’t ship on Facebook Marketplace?
Your order hasn’t been shipped: If the seller hasn’t shipped your order within a few days of your purchase, we recommend contacting them to check on the order status. … If the seller wants you to send the order back, you’ll need to coordinate with them on who will cover the return shipping costs.
What if package weighs more than shipping label Facebook Marketplace? If the actual weight of your package exceeds the package weight you selected you are responsible for any additional postage costs. . If you purchase a Return Label from Facebook, Facebook will charge the credit card we have on file or that you provide, as applicable in accordance with our Community Payment Terms.
Can I cancel a Facebook Marketplace shipping label?
You can cancel orders you sold with shipping and checkout on Marketplace as long as the order isn’t marked as shipped. Neither you nor the buyer will be charged.
How do sellers get free shipping?
6 Ways to Offer Free Shipping and Still Make Money
- Hide Your Shipping Costs. …
- Build a Loyalty Program. …
- Offer Free Shipping When Margins Are Healthy. …
- Load Up on High-Margin Items. …
- Use Amazon’s Add-on Strategy. …
- Cut Costs in Other Areas.
Why can’t I offer shipping on Facebook Marketplace?
If this is your first time selling something with shipping on Marketplace, you’ll need to set up your account to make sure you can get paid for your sales. Tap in the bottom right of Facebook. … If you don’t see Set up shipping, you may not be eligible right now. See more information below.
Does FB Marketplace charge a fee?
Does Facebook charge for Marketplace? No. Unlike other marketplaces, Facebook Marketplace charges no listing fees.
Is it safe to sell on Facebook Marketplace shipping?
It is generally safe to buy on Facebook marketplace shipping as long as you’re buying items that are eligible for buyer protection and using Facebook checkout for your purchases. … There are many legit sellers that and most transactions on Facebook marketplace go through without any issues.
How long do Facebook sellers have to ship?
All sellers who use shipping and checkout on Marketplace agree to follow our Seller Policies. For items you sell with shipping and checkout, you’ll need to: Ship the item within 3 business days of confirming the order. Make sure to mark it as shipped and enter a tracking number.
Will Facebook pay refund me if I get scammed?
If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.
How do I figure out shipping costs?
Just weigh the package and use a shipping cost calculator to get a shipping price. If the parcel is small but heavy, get a shipping cost based on dimensional volume which might be cheaper. Remember that when calculating postage by weight, use the total weight of the package and not the weight of the product itself.
What happens if you put the wrong weight on a shipping label?
If it’s heavier, you’ll most likely want Priority Mail®; otherwise, you could be inadvertently underpaying the amount of postage due. If that happens, the package may come back to you, requiring it to be reshipped (and delaying delivery time), or the customer may be liable for paying the difference in postage.
How long does a seller have to ship on Facebook Marketplace?
All sellers who use shipping and checkout on Marketplace agree to follow our Seller Policies. For items you sell with shipping and checkout, you’ll need to: Ship the item within 3 business days of confirming the order. Make sure to mark it as shipped and enter a tracking number.
Do I have to refund a buyer on Facebook Marketplace?
Unless the item is final sale, most items purchased with checkout on Facebook are returnable for at least 30 days after delivery. Items purchased with checkout from individual sellers on Marketplace may be returned depending on the seller’s return policy.
Why do I have a negative balance on Facebook Marketplace?
For example, when you make a purchase for less than $10, Facebook may NOT bill you at the time you place your order. … Later, when you are billed for the order you made, if Facebook is unable to capture a bundled payment (due to insufficient funds, bank transfer issues, etc.), your payment may be declined.
Who gets the shipping money?
The shipping you charge is included in the amount you receive from the buyer. It does not go directly to the post office. It’s up to you to manage the shipping fees and payment for shipping the product. Yes, you will have to pay the post office to ship.
Why do sellers offer free shipping?
If your customers are on the fence decided whether or not to make a purchase, the offer of free shipping might be enough to encourage them to take the plunge. … If you plan carefully you can bring in more customers without haven’t to sacrifice too much of your profit.
Does free shipping increase sales?
There have been several, albeit anecdotal, reports of free shipping offers increasing sales conversions and revenue. Last year, Stitch Labs found “that retailers who always offer free shipping can directly increase revenue by 10 percent.”
Is shipping on Facebook Marketplace worth it?
It is generally safe to buy on Facebook marketplace shipping as long as you’re buying items that are eligible for buyer protection and using Facebook checkout for your purchases. … There are many legit sellers that and most transactions on Facebook marketplace go through without any issues.
Should I offer shipping on Facebook Marketplace?
Depending on the type of item you’re selling, you may want to offer shipping and checkout, local pickup or both. Please keep in mind that there’s a selling fee for items sold with shipping and checkout, which helps us provide Purchase Protection for eligible purchases.
How do you qualify for Facebook shipping?
Only certain types of items can be sold with shipping and checkout on Marketplace: Price: The price must be between $5 and $500 . Condition: The item can be new or used, and the seller must include an accurate condition in the listing. Learn what the different conditions mean.
Why did Facebook charge $25?
As you run ads on Facebook, you accrue ad costs. A payment threshold is an amount that you can spend on ads before we charge you. Whenever your ad costs reach your payment threshold amount, we charge you for that amount. … If your outstanding ad costs reach $25, we charge you $25.
Is the Marketplace free?
For casual sellers, Facebook Marketplace is a free option that connects you with potential buyers in your area.