If you wish to send your request by post, you can send your mail to the following address: Nickel, TSA 30501, 44205 Nantes CEDEX 2. Do not forget to enclose all documents likely to support your case.
By the way, How do I change the phone number on my Nickel account? From your customer area: Click on the “Modify mon profile” then “Modify my personal information” and “Modify my telephone number"
How to complete the Nickel form? NAME: SIGNATURE: NAME: SIGNATURE: Attach a signed color photocopy of a valid identity document to this document and return it to the address: Account-Nickel, TSA 40511, 44205 NANTES CEDEX 2. For minors, signed color photocopy of an identity document of the customer and his legal representative.
How do I recover my Nickel account? A Nickel account closed can it be reopened? Yes, one matters closed may be subject to a request for reopening. This request is made by contacting customer service by telephone on 01 76 49 00 00.
Or, Or Write to Nickel?
You can also send a letter to customer service Account-Nickel or all your requests to the following postal address: Customer Service Account-Nickel, 18 venue Winston Churchill, 94220 Charenton-Le-Pont.
How to contact Nickel by phone?
About phone 01 76 49 00 00 Monday to Friday from 8:30 a.m. to 19 p.m. and Saturday from 00 a.m. to 9 p.m. On Facebook and Twitter the only two official pages of Nickel recognizable by the blue official certification badge. via our form contact.
How to attack Nickel? To do this, write a letter explaining your situation, with your contact details and any relevant information, then send everything by registered mail with acknowledgment of receipt or by email to complaint@compte-nickel.com.
Why is my nickel account blocked? Several reasons can motivate Nickel to resort to closing a matters : A registration not finalized for some time. In most cases, the customer did not return the confirmation mail code. After 15 days without validation of the postal address, the account is blocked.
How to deposit a check on a nickel account?
The deposit of checks in Nickel is done in two stages: the re-uploading, thanks to a slip accessible on the web or mobile customer space; sending the check By letter.
Where to find nickel account number? Or us Your username Nickel ? Your ten-digit ID can be found on the back of your card Nickel.
How do I know if my nickel account is activated?
go to your customer area Nickel. enter the 10-digit ID of your old card Nickel and your access code. click on “I”active my card"
Where can I lodge a complaint against Nickel? Call customer service at Nickel on 01 76 49 00 00 use choice 1 then choose 1 again. You will immediately receive your replacement code by SMS. Call the opposition center at 01.76.49.48.10 (Call Center open 7/7) or from abroad at 24.
How to put pressure on your bank?
Procedure to defend against its establishment banking : Steps
- 1 – Contact your advisor banking .
- 2- Write to the complaints department of your bank .
- 3- Seize the mediator banking .
- 4- Get in touch with the ACPR's customer protection department.
How to put pressure on a bank?
Before contacting the mediator, you must try to resolve the dispute with your adviser banking usual. If this is not enough, you should contact the customer service of your bank, preferably by registered letter with acknowledgment of receipt.
How do I know if my Nickel account is closed? Nickel then sends a confirmation letter of fenced de matters to the holder. Please note: when requesting termination, si the balance of Nickel account not'is not to zero, it is possible to fill in the contact details of the matters on which credit can be paid.
Why Nickelbug? Update of November 24, 2020: the response of Nickel
“The first incident is not from us, but from another bank which sent duplicate (and sometimes triplicate) their customers' transaction files. This generated several identical samples for us, ”says a manager of Nickel.
How do I know if my Nickel account is activated?
go to your customer area Nickel. enter the 10-digit ID of your old card Nickel and your access code. click on “I”active my card"
How do I cash a check in cash? Indeed, if your check is indeed a check not crossed out, you can without any problem recover the sum in liquid at the counter of the issuing bank. All you have to do is present yourself at the bank with an identity document and the sum will be given to you immediately.
How do I put a check on my account?
You can do the deposit check in your agency de reference and in any agency de your bank. In the agency de the bank, you have le choice between making le deposit yourself or with an agent at the counter. If you want do it yourself then you will need de complete a slip.
What is the Nickel ID? Yes c'is your first connection, you must create your password. Here's how: Download the app Nickel Account for all. Enter your login 10 digits (located on the back of your card Nickel) as well as your last name indicated at the opening of the account.
What is an Account ID?
Qu'is-this qu'a Id in computer science ? Whether in a multi-user system (operating system, software, etc.) or on the Internet, a ID (login) allows a user to identify himself and access his matters user.
How to put money in a nickel account? Send IDENTIFIANT by SMS to 38063 or 06 33 13 48 64 (from the French overseas departments) to receive it by email.
- Click on " recharge by credit card”
- Click on the “You can do everything” section
- Choose the option “ Reload your matters by credit card” and let yourself be guided!
Why can't I make a transfer with my Nickel account?
The transfers sent from your Nickel account have ceilings: you ne can to transfer more than €30 on 30 rolling days. Please note: the ceiling of transfers outgoing is €750 only within 15 days of opening your Nickel account.
How do I activate the Nickel app? Here is how to do :
- Download the Nickel app Account for all.
- Enter your 10-digit ID (located on the back of your card Nickel ) as well as your last name indicated at the opening of the account.
- Click on “Create your password”.
- Enter the code received by SMS.
How do I activate my card?
To activate your carte bank, make a withdrawal from an ATM in France or abroad. You can also pay for a purchase from a merchant in France, by entering your secret code. This method does not work with telephone and Internet payments.