Wejden O.
One of the strengths of WhatsApp is that you can use this messaging service directly from the browser of any device. Although most users use the mobile version available at Android or iOS, there are also users who use the web version for business, convenience or other reasons. Just scan the code on your computer from your phone and you can use the WhatsApp application on your computer.
WhatsApp is an application used by the vast majority of Internet users through mobile devices, however, in some cases or for certain reasons, some users choose the web version, which was launched some time ago. However, we may not be able to use it because it does not work. Indeed, there may be times when you encounter operational problems and that he ne works to. If you are already in a situation where WhatsApp Web not working on your PC, you can use some of the solutions below to fix the problem.
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Table of contents
How to use WhatsApp on your PC?
To use WhatsApp Web, you need to sync your smartphone and computer as follows:
- Go to the site web.whatsapp.com using a browser
- Open WhatsApp on your smartphone
- Open the menu via the three dots in the upper right corner
- Press Web WhatsApp
- Scanner the QR code displayed on the website using your smartphone to
Why WhatsApp Web is not working?
WhatsApp users were facing the problem” whatsapp web not working on the PC from time to time. Here are some reasons that can tell you why WhatsApp Web is not working anymore.
The web version of WhatsApp depends on how the mobile version works. Problems connecting to the web version may be due to WhatsApp not working properly on your phone. You can go to check that you are well connected to the Internet or connect to another network.
Cookies can cause the browser to function abnormally, causing this issue and many more.
Also, your browser may be causing the problem. Indeed, when your browser is outdated and it has not been updated or you are using a browser that does not support WhatsApp.
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Make sure WhatsApp is working on your phone
First, you must check that WhatsApp is working on your smartphone. Make sure you can both send and receive messages in the WhatsApp app on your smartphone.
If you are having trouble sending or receiving messages, WhatsApp Web probably won't work on your PC. If you're having trouble sending or receiving messages, it's likely that WhatsApp Web won't work on your PC, since it's only of a wrapper of your phone's messaging app and it's entirely dependent on the phone app.
Here are some things to do on your phone to fix WhatsApp problems:
- Activate airplane mode
- Activate / deactivate the option of mobile data or WiFi if you are using a WiFi network
- Reset network settings
Disable VPN on your PC
By using a service VPN to establish your connection, you may set your IP address to a location that is not supported by WhatsApp, which may cause WhatsApp Web to malfunction. Also, if WhatsApp detects a VPN service, it may flag you as an unauthorized user and disconnect you from WhatsApp Web. Therefore, temporarily disable your VPN on your PC to see if WhatsApp web is working again.
Use the Internet Troubleshooter on your PC
If you are still having issues with WhatsApp Web on your PC, try using the Internet troubleshooter on your PC to determine the cause of the problem.
- Open the settings on your PC and select Update & Security.
- Click Troubleshoot in the left sidebar.
- Click Internet Connections in the right pane and select Run the troubleshooter.
- Choose Help me connect to a specific web page.
- Enter https://web.whatsapp.com in the box provided on your screen and click Next at the bottom.
- The troubleshooter will tell you the cause of your problem.
You can then take the necessary steps to fix the network or internet problem on your PC.
Clear cookies in your browser
An incognito window does the trick, but as soon as you close it, you're signed out of WhatsApp Web. You have to log in to the account every time you want to access it, which is both tedious and annoying.
Another way to fix a browser problem is to clear your browser cookies.
Clear cookies in Google Chrome
- Click on the three dots in the upper right corner of your browser and select Settings.
- Click on Confidentialité et sécurité on the next screen, then select Clear browsing data.
- Then check the option that says Cookies and other site data and click Clear data.
Clear cookies in Firefox
- Click on the three horizontal lines at the top and select Options.
- Select Privacy & Security from the left sidebar menu.
- Click the Clear Data button in the right pane.
- Check the first box that says Cookies and Site Data then click Clear.
Once the cookies are cleared, launch WhatsApp Web in your browser and log in to your account. It should work just fine this time around.
Zoom on the WhatsApp webpage to scan the QR code
This solution is ideal if your phone fails to scan whatsapp web qr code. This is because when the phone camera is not working due to dirt or whatever, it can stop WhatsApp Web from working.
In such a case, it is necessary zoom on the WhatsApp webpage so much that the QR code is considerably larger before scanning it. To do this, press the Ctrl and + keys simultaneously in Google Chrome, Firefox and other browsers.
WhatsApp Web depends on several factors such as browser compatibility and internet connection in order to function optimally. When any of these factors are not fully operational, you may experience WhatsApp Web not working issues.
