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E-hawiya: All about the New Digital Identity in Tunisia

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E-hawiya tn: All about the New Digital Identity in Tunisia
E-hawiya tn: All about the New Digital Identity in Tunisia

The Ministry of Communication Technologies and the Digital Economy launched on August 3, 2022 the new digital identity service “E-Hawiya","Mobile-ID" or "ء-هوية”. This is the first national digital and mobile identity for Tunisians and which allows connect securely to government portals, public services and obtain official documents remotely 24 hours a day and without having to travel.

In this article, we will direct you to the address of the E-hawiya platform, the various service features as well as the method for extracting official documents using your digital identity.

E-Houwiya, what is it?

E-Houwiya or MobileID is a secure digital platform that allows citizens to access government services online. It also allows them to electronically sign documents and authenticate electronic transactions. The digital identity is connected to your personal phone number with a PIN code, which guarantees more security.

This is a free service provided by the Tunisian government for all citizens. The service was launched in August 2022 to facilitate access to government services online and to simplify administrative formalities. 

With E-Houwiya, you can easily and securely access the online services of various government agencies. You can also electronically sign documents and authenticate them digitally.

Prime Minister Najla Bouden explained that this digital identity "will be the electronic key that authorizes secure access to digital portals and platforms, for electronic identity verification and reliable electronic signature, and for the extraction of documents officials remotely without having to travel to the headquarters of the services and structures concerned".

Citizen portal e-bawaba

The citizen-oriented digital services portal www.e-bawaba.tn aims to enable Tunisians to benefit from online administrative services through a unified and secure digital window, through the use of digital identity on mobile. 

This portal was designed with the aim of bringing closer, simplifying and facilitating administrative services for the citizen and ensuring their quality. It also allows access to digital administrative services 24 hours a day and remotely, which will reduce delays and costs for the citizen and the service provider. 

The services of this portal are subject to a trial period. Obtaining civil status content online will be the first digital service addressed to the citizen through this portal.

e-bawaba.tn - Citizen portal
e-bawaba.tn – Citizen portal

How to access the E-hawiya service?

As indicated, the E-hawiya service provides access to the various services dedicated to citizens offered on the www.e-bawaba.tn platform. To register for the E-hawiya/MobileID platform and have your digital identity, please follow the following steps:

  1. Visit www.mobile-id.tn
  2. Include personal information (ID number and date of birth)
  3. Include the citizen's phone number
  4. Verify Phone Number Ownership
  5. Go to the telephone operator to verify the identity
  6. Receive a message with the digital number and secret code.

To get the E-hawiya/MobileID digital identity using your phone, here are the steps to follow:

  1. Log in to www.mobile-id.tn
  2. Follow the procedures and fill in the information requested from you on the site
  3. Go to the nearest sales office of your telecom operator to complete the procedures and obtain the digital identity service.

It should be noted that the mobile phone number must be registered in the name of the beneficiary, and to verify ownership of the phone number, it can be verified through the *186# service.

How to register on E-hawiya
How to register on E-hawiya

Securing your identity and digital signature

Electronic signatures, also known as digital signatures or digital signatures, are an easy way to sign a document remotely. In other words, anytime and from anywhere, only through a computer, tablet or mobile phone.

If overall this remote signing process is secure, Internet users are looking for additional security to feel confident.

Furthermore, it is important to remember that the digital identity in Tunisia is associated mainly with your personal telephone number, so make sure you never give it to other people and keep it safe.

To guarantee a certain level of digital security, the choice of your solution is essential. It is important to use an electronic signature solution that protects you as an individual or as a company, but also allows you to create official and legally compliant signed documents.

Read also : How to connect to the Eddenyalive Ooredoo Tunisia customer area? & E-Signature: How to create an electronic signature?

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